Nobody's Listening
Run time: 11 Minutes
In this memorable program, learners see the consequences of poor listening skills. Manager Ray only listens to his employee, Leo, with the intent to respond and get out the door, rather than with the intent to really understand him.
As Ray is forced to repeat the same interaction with Leo over and over again until he gets it right, viewers see the types of workplace problems bad listening can cause: inefficiency of communication, frustration, inaccuracies and errors.
But, in the end, viewers are also reminded that:
- To be an effective listener, one must pay attention. (This includes eliminating distractions, feeding back to the speaker what you've heard and asking clarifying questions)
- Effective listening is a key factor in building interpersonal, problem solving and management skills.
A FranklinCovey Title
Related Items
To order, please call: 1-800-421-0833
Communication Skills Profile Instrument $15.00
Nobody's Listening Leader's Guide $14.95
Testimonials
Results from using Nobody's Listening:
"We use this video to emphasize the importance of Active Listening. The blend of humor, learning and true-to-life situations is perfect for engaging our participants in recognizing the importance of both understanding and demonstrating listening skills. The post viewing discussion is always energetic."
-Andrew Bowen
-Training Specialist
-CenterPoint Energy Inc