Mining Group Gold
Run time: 22 Minutes
This video program brings to life the groundbreaking work done by Thomas A. Kayser
at Xerox, as featured in the best-selling book, Mining Group Gold
. Kayser, then a manager of organizational effectiveness, applied the principles of Total Quality Management to the group decision making process showing how these principles can bring out the best in every participant. The result: higher collaboration, more efficient and productive teamwork, and more qualitative group decisions than ever before.
Participants will develop skills in:
- Preparing for meetings
- Establishing desired outcomes
- Creating a fully participative climate
- Dealing with disruptive behavior, confusion and conflict
Online delivery through CRM Learning's Skill Key platform,
or hosted on the customer's LMS with a SCORM file wrapper provided.
Praise for Mining Group Gold:
"The video teaches team members the art of managing themselves and their ideas in group settings. In addition, viewers learn how all participants are responsible for keeping meetings on track. These key themes make it a worthwhile addition to your sessions on employee involvement, empowerment and self-directed work teams."
"An excellent resource to enhance facilitative training. The film demonstrates the power of teams and meetings when they are focused and collaborative."
-Sam Bozzo, Ed.D
-Director of Personnel
-Monterrey County Office of Education