Sales: 800-421-0833FiSH!
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude with them every day. Seattle's Pike Place Fish Market does just that. This video reveals how that is accomplished and how any organization can do the same.
Benefits:
- Explains how play leads to success
- Shows how to delight customers
- Inspires people to be positive
FiSH!
Runtime: 18 Minutes
The bottom line? FiSH! has created a new vocabulary that won't just change how you view work, it just may change your entire view on life. The FiSH! philosophy has become an extraordinary phenomenon.At Pike Place Fish Market, employees don't just fill orders, they fill people - with fun, friendliness, attentiveness, and enthusiasm. The work is hard, the hours long; yet these employees choose to bring commitment to work every day.
Imagine a workplace in which people are truly connected to their work, to their colleagues and to their customers. Impossible? Not at all. FiSH! is a tool to help you lead people toward creating that environment. People watch FiSH! the first time because it's fun, but they watch it over and over because it's fundamental.
Viewers will learn the 4 steps of the FiSH! Philosophy:
- Play
- Make Their Day
- Be There
- Choose Your Attitude
A ChartHouse Learning Title
Contents
- DVD or VHS
May be purchased separately:
- Facilitator's Guide, $45.00
- FISH! Playbook (workbook), $5.50 each
Please Note: Only K-12 Schools are eligible for an education discount. Only charitable 501(c)3 Non-Profits are eligible for a non-profit discount. Your Sales Consultant will apply the eligible discount when they process your order.
Testimonials
Results from using FiSH!:
"During my service manager days, I took over one particularly negative team of technicians. We viewed FiSH!, and discussed how it related to them, and I extracted commitments from each of them--something they would work on from the video. It became part of our culture. Tremendous improvement in performance from the attitude change.
"I now facilitate a service management class. Most of these students are high performers, which is why they are here in the first place. We get great discussion after the FiSH! video, how applying this in their environment back in their branches creates better performance--how they could turn their border line and negative workers in to positive workers. They recognize its' message. It is very well received.
"We also showed it in a recent workshop where we had 67 instructors in from all over the country. We discussed how applying these principles in the classroom generates that positive attitude for their students.
"We bring from 80 to 120 students through our facility a week, learning technical products. We have a break room where we will have the FiSH! video running. It always catches their attention. At the beginning of the week, they watch because it is new and entertaining. By the end of the week, they are quoting and repeating bits and parts of it!"
-Technical Training Director
-a Manufacturing Company
