Encouraging the Heart
Run time: 20 Minutes
This program is filled with real-life examples of managers helping others believe in themselves. Viewers will visit a software company, a public utility, a nonprofit agency, and a manufacturer to see the positive results achieved by implementing the fifth principle of Kouzes & Posner's groundbreaking
Leadership Challenge model...Encouraging the Heart.
Executives, managers, supervisors and team leaders will learn:
- Why it is important to find time for employee recognition
- How appreciation mobilizes people to excel
- The benefits of celebrating both individual and group achievements
The seven principles of Encouraging the Heart learned are:
- Set clear standards
- Expect the best
- Pay attention
- Personalize recognition
- Tell the story
- Celebrate together
- Set the example
A John Wiley Title
Contents
- DVD
- Leader's Guide
- Downloadable PowerPoint Presentation
- 1 copy of the book Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others
- Sample Encouraging the Heart Workbook, based on the book
This video program has been repackaged by John Wiley &Sons publishers. The video itself has not been changed.
Related Items
To order, please call: 1-800-421-0833
Encouraging the Heart Participant Workbook $16.95
Encouraging the Heart, Softback Book $18.95
180 Ways to Walk the Recognition Talk, Softcover Book $10.95
Way to Grow Softback Book $12.95
First, Break All the Rules Hardcover Book $30.00
Testimonials
Praise for Encouraging the Heart:
"Do your managers view recognition as a soft skill? Perhaps even a waste of time ( after all , people are 'just doing their jobs'). This program can shift that paradigm. It suggests a variety of ways to do so."
-Bob Pike
-Chairman/CEO
-The Bob Pike Group