Diversity
Help your employees look beyond differences and see the value in every person's unique background and abilities
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.
Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.
Close X
This program's producer has chosen CRM Learning to manage its US distribution. You can feel confident that it meets the same quality guidelines as our own products. All CRM Learning discounts apply.
This program's producer has chosen CRM Learning to manage its US distribution. You can feel confident that it meets the same quality guidelines as our own products. All CRM Learning discounts apply.
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Peacock in the Land of Penguins
Diversity in the workplace is sometimes met with intolerance of those who are different. or unique. Using parable and animation, this entertaining program shows how an appreciation of everyone can help the organization move forward in a positive way.
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Patient Diversity: Beyond the Vital Signs
Today’s healthcare worker frequently encounters patients with different cultural, religious, and language backgrounds. This program shows them how to best handle these situations so that the patient feels understood and respected.
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OUCH! That Stereotype Hurts
In a unique and powerful way, this program shows viewers the impact of stereotypical comments, explores why people remain silent in the face of biased behaviors and gives techniques to speak up and say "Ouch! That Hurts".
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M.E.E.T. on Common Ground
Unlike many programs that focus on high-level strategic theories concerning diversity and inclusion management, this video is a “ground-zero” tactical approach that uses an easy-to-grasp four-step process demonstrated in six timely and realistic vignettes.
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Customers With A Difference
Taking calls from customers with cultural or language barriers doesn't have to be difficult. This program shows CSR's how-- when communication is approached in the right way--exchanges with diverse customers can be painless and pleasant.
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As Simple as Respect
Today's workplace contains people with different cultural, ethnic, and religious backgrounds. This program uses vignettes in manufacturing, retail, healthcare, and office settings to demonstrate eight common-sense guidelines for identifying and preventing disrespectful behavior.
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Generations: M.E.E.T. for Respect in the Workplace
Different generations have different values and assumptions, all of which are valid to the people who hold them. This video helps your employees understand those differences so they can work more effectively in a multi-generational workplace.
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Diversity: Food for Thought
Valuing and appreciating diversity in the workplace is not just smart in today's business climate, it's necessary for survival. In this video, viewers learn how to confront their biases and change their paradigms to include trust, openness, and effective communication.
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