Communication Breakdown
Run time: 18 Minutes
Most employees never receive training in the development of their communication skills. Even more importantly, employees aren't provided with the knowledge and skills to help them avoid the frequent communication problems that arise. The good news is that the most common communication potholes in the road can be easily spotted and avoided.
Illustrated in this program are Seven Common Communication Breakdowns:
- Believing there is one reality
- Choosing the wrong method
- Responding defensively
- Failing to share information
- Failing to be direct
- Breaching confidentiality
- Failing to listen
A Coastal/Dupont Title
Contents
- DVD
- Leader's Guide and PowerPoint Presentation and additional interactive materials on the DVD-ROM
Related Items
To order, please call: 1-800-421-0833
Communication Breakdown Employee Handbook (pack of 10) $19.50
Testimonials
Be the first to comment on this program:
feedback@crmlearning.com