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Once & For All: Stopping Sexual Harassment at Work

Posts Tagged ‘soft skills’

Demystifying Soft-Skills Training

Friday, February 21st, 2014

Communication. Teamwork. Conflict resolution Conducting effective performance reviews. Problem-solving and ethical decision-making.

Soft skills such as these have a reputation for being hard to teach.  Many executives question the return on investment for soft-skills training, and many employees simply roll their eyes when they’re asked to attend team building or communication skills sessions.

Yet at the same time, hiring managers tell us they struggle to find applicants with the interpersonal skills or critical-thinking ability they seek in qualified candidates.

So what’s the big deal with soft-skills training?  Why does it seem so hard to do, and is that difficulty real, or just perceived? (more…)

The Ethics of Emotional Intelligence

Friday, August 19th, 2011

by Gael O’Brien

Recent leadership failures in several high profile companies draw increased attention to the reality that achieving goals – performance – is only part of the formula for success. Another critical piece is the way leaders do it, which impacts others – relationships.  Leaders who are low in self-awareness, self-regulation, motivation, empathy and social skills lack something called “emotional intelligence” (EQ), a behavior model popularized by the work of Daniel Goleman. (more…)

Unsnap Your Judgments

Monday, June 20th, 2011

Guest Post
by Peggy Klaus

“Never judge a book by its cover.” Although an often quoted sentiment and a noble goal, most of us ignore this sensible advice. In reality, we humans tend to be judgmental creatures who constantly evaluate each other on the basis of seemingly superficial details such as facial expressions, manners, vocal quality, clothing, and more. But here’s some good news about this tendency to judge: it’s not your fault! (more…)


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