Workplace bullying training is extremely important for managers and supervisors. Did you know that 50% of the U.S. workforce reports witnessing or having first-hand experience with bullying in the workplace? In fact, workplace bullying is more prevalent than illegal harassment. This management training topic – how to prevent bullying at work – is essential for employee morale and preventing a hostile work environment.
What is bullying?
“By definition, bullying is persistent, offensive, intimidating, or insulting behavior that makes the recipient feel upset, threatened, humiliated, or vulnerable. Without intervention, bullies generally do not accept responsibility for their behavior; they are unable or unwilling to recognize the effect of their behavior on other people.”- CRM Learning’s Preventing Workplace Bullying training video
Bullying can happen in any size organization, in any department, and to anyone – subordinates, managers, men, women, young and old. Awareness is key, and it is everyone’s responsibility to prevent it. Prevention starts with each and every employee being aware of exactly what constitutes bullying, and knowing how to speak up for themselves and others. It means creating a culture that doesn’t tolerate bully behavior from anyone.
CRM Learning offers the best workplace bullying training videos on the market. Our “Preventing Workplace Bullying” video has been successful in training managers and employees who wish to improve their work environments. The video covers four skills, and features realistic workplace vignettes that take place in office, education, healthcare, and industrial settings.
1. Recognize Bully Behavior
The first step to preventing bullying is to recognize the behavior. Bullying comes in many forms and can often be mistaken for other types of behavior. It’s important to know what behavior “crosses the line” and fits the definition of bullying.
2. Speak up for Yourself
Looking out for yourself and your well-being is appropriate if you are being bullied in the workplace. Everyone should know how to respond to bullying so they have a better chance of nipping the behavior in the bud. It’s important to be confident and share facts and feelings when speaking up to a bully.
3. Stand up for Others
If you witness bullying, it is your responsibility to stand up for the target of the bullying behavior. State your observations and share your concerns with the appropriate people. Explain how the negative behavior is affecting the employee and others.
4. Commit to Next Steps
Document actions taken and responses to speaking up to a bully. If necessary, make a formal complaint. Every organization should ensure that employees know what the organization’s bullying policy is and who in management or HR they should talk to if they have a complaint.
Left unsettled, bullying in the workplace can lead to emotional distress and reduced productivity. Make sure all managers are equipped to handle bullying in their departments by providing bullying prevention training.
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work depicts common bullying situations in a manner that encourages rich discussion. The accompanying Manager’s Module gives leaders additional instruction on bullying behaviors and the damage they cause. Leaders are taught to address bullying when they observe it and – because workplace bullies are frequently in a supervisory or management role – they are given a checklist of things that let them evaluate their own behaviors.
Visit CRM Learning’s website to learn more about management training topics and how they can help your company.