When they think about building team effectiveness, most people don’t think of Emotional Intelligence (or “EI”) training because EI training typically focuses on the individual not the group. But, increasing the emotional intelligence of individual team members will ultimately improve a group’s effectiveness and enable them to use the power of emotion in their pursuit of organizational goals.
As humans, we all have our “blind spots” at work—areas where we over-react, or repeatedly make the same mistakes when dealing with certain co-workers or situations. In a team setting, these disruptive behaviors can undermine trust, respect and collaboration.
By helping team members develop the 5 Emotional Intelligence Competencies, you can build a cohesive team that works together and is less likely to fall prey to dysfunction. These five competencies are Self-Awareness, Self-Regulation, Self-Motivation, Empathy, and Effective Relationships.
The basic premise of EI Training is that people can change. Employees can develop these competencies and become:
- more self-aware (and have a better sense of their “blind spots” and what to do about them).
- better able to regulate their emotions, specifically learning how to cool down in times of anger and frustration instead of venting or taking it out on others.
- inspired to use the positive aspects of emotion to remain motivated… especially in the face of setbacks or challenges
- more empathic towards others
- more successful at building positive, respectful workplace relationship
With the help our Emotional Intelligence videos provide, you can create a more pleasant, safe and collaborative work environment for your entire organization.
More About Our Emotional Intelligence Videos and How They Can Help Your Team
The Emotional Intelligence Series contains 3 different videos that cover the understanding and demonstration of emotional intelligence as well as how it leads to optimal performance on the job. Host Daniel Goleman explains the science behind emotional intelligence and introduces scenarios that illustrate how improvements in the area of emotional intelligence impact employee well-being and overall organizational communication. The 3-part series is a perfect EI “how-to”course .
So, if you are noticing a dip in team productivity or an increase in emotional outbursts at your organization, the Emotional Intelligence Series, along with our overview video Emotional Intelligence, can help. Use them to fix common issues associated with negative emotions and to enable people to tap into the energy of positive emotions.
Visit CRM Learning for more training videos on interpersonal skills and other topics designed to increase productivity and create a better work environment.