Accountability That Works!
CRM Produced
Runtime: 22 Minutes
This innovative training program will provide everyone in your organization with the tools they need for a greater sense of empowerment and increased productivity. Participants will learn to view accountability as an ongoing process for achieving personal effectiveness.
The Cycle of Accountability presented is:
- The "before" phase: RESPONSIBILITY - establishing a mindset of ownership for the task and taking complete responsibility for getting it done.
- The "during" phase: EMPOWERMENT - doing whatever is necessary to complete the task, including identifying action steps, a timeline and using necessary resources.
- The "after" phase: ACCOUNTABILITY - owning the outcome of the task, good or bad, acknowledging it and learning from the experience.
- And Behind It All: CLEAR AGREEMENTS -- that hold the three stages together.
Participants learn to:
- Ensure every task has a clearly defined owner and agreement
- Empower themselves to keep their agreements
- Hold others accountable
- Be accountable without being defensive
- Learn from mistakes
For more insight into practicing accountability, we recommend this book:
The 85% Solution: How Personal Accountability Guarantees Success
A CRM Learning Title
Contents
- chaptered DVD with 2 versions (1 straight-through &1 stop/start for discussion)
- Leader's Guide
- PowerPoint presentation on CD-ROM with 4 "Booster Shot" Follow-up Emails
- 10 Participant Workbooks
- 10 Reminder Cards
- 10 Buttons (mixed I Own
It and No-Shoulds)
Related Items
To order, please call: 1-800-421-0833
Accountability That Works! Participant Workbook $ 14.95
Accountability That Works! Participant Workbook, Spanish Version $ 14.95
Accountability That Works! Reminder Cards (pack of 10) $ 5.00
Accountability That Works! "I Own It" Buttons (pack of 10) $ 8.00
Accountability That Works! "No-Shoulds" Buttons (pack of 10) $ 8.00
Accountablility That Works! Mixed Buttons (pack of 10) $ 8.00
Accountability That Works! Leader's Guide $ 25.00
Accountability That Works Leader's Guide, Spanish Version $ 25.00
Accountability That Works! PowerPoint CD-ROM $ 25.00
The 85% Solution: How Personal Accountability Guarantees Success, Hardcover Book $ 22.95
Results from using Accountability That Works!:
Success Story: Learn how a premium home fashion company implemented
Accountability That Works! into their organization's culture.
"I think that my people are looking at their jobs differently. If they complete a job successfully, it's great, but if not, they are willing to say 'what can we learn from it?' "
-Tom Sharp
-AVP, Corporate Learning &Development
-A national financial services company
A satisfied customer on Accountability That Works!:
"[I like] the video, associated exercises and forms. I also like the differentiation between using it for managers versus non-managers."
-Ingrid Reinsch
-Assistant Training Manager
-Hyundai Motor America
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