About CRM Learning
What We Do:
CRM Learning is a provider of video-based training programs designed to improve interpersonal skills and overall organizational effectiveness.
Our customers are professionals in business, government, healthcare and education who help others develop key competencies that will contribute to their success on the job. They include HR professionals, corporate trainers, staff development specialists and educators. Some of our major clients include: Disney, Veterans Administration, Wells Fargo, Alltel, and Gulfstream Aerospace.
In the areas of leadership development and supervisory & management training, CRM Learning's programs are among the best in the industry. We also have best-sellers in the categories of communication, customer service and teamwork.
Customers can display CRM video programs in the classroom (via DVD or VHS playback), or arrange to have employees view them online from their desktop.
CRM's Philosophy:
CRM Learning's purpose is to make organizations more productive by helping them improve employee, team and leader effectiveness. We accomplish this through compelling programs that build awareness and competencies in the area of interpersonal (or "people") skills such as emotional intelligence, positive performance coaching, conflict resolution, and communication.
Because we have an organizational commitment to accountability, we produce programs that we believe have the potential to truly change behavior. To that end, we only work with highly influential authors and renowned subject matter experts and we include comprehensive workshop materials that assist trainees in applying the skills on-the-job.
Our History:
CRM Learning was founded in 1971 as a subsidiary of Psychology Today magazine and was later owned by McGraw-Hill Publishing. In recent years, we have become privately owned. Throughout the course of our 35 year history, CRM has produced some of the industry's most beloved training programs, including The Abilene Paradox, Productivity and the Self-Fulfilling Prophecy: The Pygmalion Effect Groupthink, and Speaking Effectively…To One or One Thousand.
Our Chief Executive:
Peter J. Jordan, President and CEO
Mr. Jordan has broad experience in the informational film industry, having produced films for the Walt Disney Company, Paramount Communications, The Public Broadcasting System and numerous others. He has been associated with CRM Learning for over 30 years in product development and senior executive positions. He previously led CRM's successful buyout from McGraw Hill in 1987. Over the past two decades, Mr. Jordan has personally created over one hundred CRM Programs. Many of these programs have gone on to win industry awards. He has served as executive producer, supervising producer and/or director of all of CRM's current best-selling titles. Mr. Jordan is also CEO of CRM's sister company, Versera Performance Consulting.
CRM Learning is a provider of video-based training programs designed to improve interpersonal skills and overall organizational effectiveness.
Our customers are professionals in business, government, healthcare and education who help others develop key competencies that will contribute to their success on the job. They include HR professionals, corporate trainers, staff development specialists and educators. Some of our major clients include: Disney, Veterans Administration, Wells Fargo, Alltel, and Gulfstream Aerospace.
In the areas of leadership development and supervisory & management training, CRM Learning's programs are among the best in the industry. We also have best-sellers in the categories of communication, customer service and teamwork.
Customers can display CRM video programs in the classroom (via DVD or VHS playback), or arrange to have employees view them online from their desktop.
CRM's Philosophy:
CRM Learning's purpose is to make organizations more productive by helping them improve employee, team and leader effectiveness. We accomplish this through compelling programs that build awareness and competencies in the area of interpersonal (or "people") skills such as emotional intelligence, positive performance coaching, conflict resolution, and communication.
Because we have an organizational commitment to accountability, we produce programs that we believe have the potential to truly change behavior. To that end, we only work with highly influential authors and renowned subject matter experts and we include comprehensive workshop materials that assist trainees in applying the skills on-the-job.
Our History:
CRM Learning was founded in 1971 as a subsidiary of Psychology Today magazine and was later owned by McGraw-Hill Publishing. In recent years, we have become privately owned. Throughout the course of our 35 year history, CRM has produced some of the industry's most beloved training programs, including The Abilene Paradox, Productivity and the Self-Fulfilling Prophecy: The Pygmalion Effect Groupthink, and Speaking Effectively…To One or One Thousand.
Our Chief Executive:
Peter J. Jordan, President and CEO
Mr. Jordan has broad experience in the informational film industry, having produced films for the Walt Disney Company, Paramount Communications, The Public Broadcasting System and numerous others. He has been associated with CRM Learning for over 30 years in product development and senior executive positions. He previously led CRM's successful buyout from McGraw Hill in 1987. Over the past two decades, Mr. Jordan has personally created over one hundred CRM Programs. Many of these programs have gone on to win industry awards. He has served as executive producer, supervising producer and/or director of all of CRM's current best-selling titles. Mr. Jordan is also CEO of CRM's sister company, Versera Performance Consulting.
