Team Building
CRM Learning can help workgroups achieve peak performance by improving communication and overall group dynamics.
Now through June 2012: Industry-specific specials apply on CRM Learning video programs. Call us for details at 1-800-421-0833; or, place your order online and, if it qualifies for a special, we'll adjust your order when we process it and let you know.
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When team members are careless, don't pull together, and don't put the customer first, the result can be disastrous. This memorable video illustrates how this can happen and has an open-ended finale that prompts lively discussion.
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When management and employees of Snapper Lawn Mowers worked together to solve ongoing problems--by assembling lawn mowers together--the company discovered a new approach to teamwork, communication and problem solving, etc.
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Each member of a team is important to the team's effectiveness. This video focuses on four types of team players and illustrates how groups can build on the strengths of each personality to reach team goals.
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A self-assessment to learn your own style within the team and to understand the styles of your other team members. The perfect compliment to the video program Team Building: What Makes a Good Team Player.
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This video program is essential for anyone who has ever worked on a team -- or is responsible for making teams strive to reach higher performance goals. See how a blind man's quest to reach the summit was only possible through teamwork.
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Successful teams contain people who know and can articulate exactly what their organization does and how it operates. Decision making and goal setting are streamlined because everyone is working from the same understanding about what is important.
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Conference calls are rapidly replacing face-to-face meetings. Unfortunately, many people have not yet learned the skills needed to make this type of meeting effective. Learn the six virtual rules for making your conference calls more productive.
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Not many people realize that in The Wizard of Oz, Dorothy is actually a team leader who inspires a diverse team to reach a goal. Viewers of this program will immediately identify with the film classic as it is used to demonstrate this precept and will be intrigued at how the connection is made.
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