Communication Skills
Miscommunication can wreak havoc in any workplace. Help your people develop skills that lead to clarity not confusion.
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Clear communication is a rarity because of the way most of us send and receive messages. This award-winning video reveals the five critical elements of successful verbal communication using memorable vignettes.
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Most people dread public speaking, but the ability to speak in front of others is necessary for personal and organizational success. This program reveals the four main components of speaking successfully to groups of any size.
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Today’s diverse workplaces require communication that goes beyond the “basics”. Teach people to confirm their understanding of what someone else has said, care about the way they come across, communicate with decency and value the input of others.
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39 high quality video clips you can place into your custom training programs. Clips cover: speaking clearly, active listening, nonverbal communication, conflict and difficult conversation, group communication, and presentation skills.
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Like it or not, emotions are present in our workplace every day. Understanding the role emotions play, and gaining control over those that influence communication, are key components of this program.
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Research shows that people communicate, think and behave differently. This program teaches people how to understand their own and others' style of communication. With the Platinum Rule, learn how to become FLEX-able when dealing with others.
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Hosted by Daniel Goleman, this 3-video series presents the latest findings on emotional and social intelligence while providing practical instruction on how these skills can improve our work relationships, job performance and overall well-being.
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Talented people can fail to achieve success because they don't master the art of communicating assertively.This program shares the 'how to's' of assertive communication and identifies communication styles that hold people back.
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