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Talk Isn't Cheap

Taking Responsibility for Clear Communication

Poor communication costs money. And it's not just money that's wasted; it's energy, enthusiasm for the job and relationships as well. In this age of empowerment and shared accountability for the bottom line, everyone must take responsibility for communicating clearly and following through.

  • Builds communication skills through planning and listening
  • Improves verbal agreements and reinforces clear accountability
  • Reduces redundant conversations that cost time and money

This product does not have:
  • Sample Training Guide
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Talk Isn't Cheap

Run time: 19 Minutes

This video program demonstrates four practical, effective techniques for improving communication in the workplace: making yourself clear, adding reinforcement, becoming an active listener, and finding hidden messages. The program also dramatically illustrates how expensive a careless communication error can be. The cumulative cost of these sometimes small, sometimes devastating errors can chisel away at a company's profitability.

Using the skills demonstrated in this video, viewers will communicate more clearly and reduce unnecessary costs in time, morale and money.

Key Training Points to Make Yourself Clear:
  • Plan Before You Speak by keeping it simple, being specific, getting feedback, not interrupting.
  • Add Reinforcement by using visuals, repeating and rephrasing, not assuming, getting a recap.
  • Listen Actively by asking questions, speaking up if you're confused, reconfirming the answer.
  • Find the Hidden Message by opening a door to possibilities, not getting defensive, asking for a solution.

A Video Visions Title


  • DVD
  • Leader's Guide with reproducible Participant Worksheets on the DVD-ROM
  • PowerPoint Presentation on the DVD-ROM


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Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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