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Talk Isn't Cheap

Taking Responsibility for Clear Communication

Video Visions Summer Sale: June 18 through August 31, 2018 – this title is on sale at 30% off.
(regular price $695 DVD/$745 USB)

Poor communication costs money. And it's not just money that's wasted; it's energy, enthusiasm for the job and relationships as well. In this age of empowerment and shared accountability for the bottom line, everyone must take responsibility for communicating clearly and following through.

Benefits:
  • Builds communication skills through planning and listening
  • Improves verbal agreements and reinforces clear accountability
  • Reduces redundant conversations that cost time and money

This product does not have:
  • Sample Training Guide
Still Image

Talk Isn't Cheap

Run time: 19 Minutes

This video program demonstrates four practical, effective techniques for improving communication in the workplace: making yourself clear, adding reinforcement, becoming an active listener, and finding hidden messages. The program also dramatically illustrates how expensive a careless communication error can be. The cumulative cost of these sometimes small, sometimes devastating errors can chisel away at a company's profitability.

Using the skills demonstrated in this video, viewers will communicate more clearly and reduce unnecessary costs in time, morale and money.

Key Training Points to Make Yourself Clear:
  • Plan Before You Speak by keeping it simple, being specific, getting feedback, not interrupting.
  • Add Reinforcement by using visuals, repeating and rephrasing, not assuming, getting a recap.
  • Listen Actively by asking questions, speaking up if you're confused, reconfirming the answer.
  • Find the Hidden Message by opening a door to possibilities, not getting defensive, asking for a solution.


A Video Visions Title

Contents

  • DVD
  • Leader's Guide with reproducible Participant Worksheets on the DVD-ROM
  • PowerPoint Presentation on the DVD-ROM

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SAM Registration: Active
Expiration: 03/30/2019 Cage Code: 0C9A3

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