Available in Spanish
The following titles are available from CRM Learning in Spanish. To purchase the Spanish version, click on SPANISH under OTHER OPTIONS: once you get to the title's webpage. If you don't see a title you're looking for, contact us to research availability. Please Note: Spanish versions are not always kept in stock; they are a "Special Order" and can take 3-5 days to ship.
Now through June 2012: Industry-specific specials apply on CRM Learning video programs. Call us for details at 1-800-421-0833; or, place your order online and, if it qualifies for a special, we'll adjust your order when we process it and let you know.
Please select a subtopic:
Management & Supervision (9)
A video workshop for managers, supervisors or anyone in a position to lead. Trainees learn and practice a five-step delegation process that will have a positive impact on employees throughout the organization.
|
| |
It's a fact. People rise to the expectations others have for them. The Pygmalion Effect shows managers the four ways expectations are transmitted to subordinates and inspires them to raise performance by raising expectations.
|
| |
For most managers, addressing performance issues is a nightmare they try to avoid. “Positive Discipline” teaches five simple steps for resolving tough performance problems in a win-win manner, without negative confrontation.
|
| |
Performance reviews are often dreaded by management and employees alike. This video shows how to make performance reviews productive and positive, with both parties coming away feeling like it was time well spent.
|
| |
This unique training program illustrates that leaders don't have to have all the answers…they just have to ask the right questions. Based on the best-selling book, "Leadership Made Simple", the program introduces a proven process called the Framework for Leadership™.
|
| |
What does it take to inspire a work group to greater commitment and productivity? As this video shows, it's not charisma. Rather, it's behavior that any well-intentioned leader can emulate.
|
| |
Set in a manufacturing environment, this video reveals a simple truth: the number 1 reason people thrive at work is the boss -- but it's also the main reason they quit. Here are eight management skills to keep people engaged in their work and happy on the job.
|
| |
Managers who focus on mistakes rather than successes create a negative, self-defeating environment. Using the example of how whales are trained, author Ken Blanchard shows how to create a positive environment of trust and enthusiasm.
|
| |