Manufacturing
Interpersonal problems on the plant floor? Here are programs that contain powerful manufacturing scenes and proven solutions.
Now through June 2012: Industry-specific specials apply on CRM Learning video programs. Call us for details at 1-800-421-0833; or, place your order online and, if it qualifies for a special, we'll adjust your order when we process it and let you know.
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Leadership Development (4)
In most work processes, only 25% of the time is spent on things that have value to the customer. This program examines how to trim non-value-added time and deliver products and services faster without compromising quality.
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Anyone at any time can become a workplace coach--including people other than management. This program shows employees simple steps that will help them successfully teach what they know to another person.
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The Challenger disaster is a well-known example of how a group can make a bad decision even when there is compelling evidence against the decision. Using this incident and other examples from history, the program fully examines what groupthink is and how to avoid it.
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This versatile workshop documents a $65 million turnaround achieved by Snapper Lawn Mowers executives and workers. See how they fixed a major manufacturing defect by cultivating a climate of “us vs the problem” rather than “department vs department.”
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