Give 'Em the Pickle
Run time: 18 Minutes
Your business is not what you sell, it's who you serve. Meet
Bob Farrell, founder of
Farrell's Ice Cream Parlor and Restaurant, as he serves up the most important aspect of any service business: taking care of the customer. We're all in the same business, the people business.
Make sure your employees have the scoop on effective customer service with this fun, lighthearted and highly effective training tool.
Viewers learn what it takes to foster and maintain customer loyalty:
- Service - Make serving others your #1 priority. Be proud of what you do and how you do it.
- Attitude - Choose your attitude. How you think about your customers is how you will treat them.
- Consistency - Set high standards, and stick to them. Customers return because they liked the service last time.
- Teamwork - Make your teammates look good. In the end, it all ends up in front of the customer!
A Media Partners Title
Contents
- DVD
- Leader's Guide with reproducible handouts
- Give 'Em the Pickle hardback book
- 10 Reminder Cards
- 10 Pickle Pins
Also available: Pickle Products -- posters, pickle jars, recognition cards, pens, stickers, balloons, etc. Call your CRM Learning
Sales Consultant at 1-800-421-0833 for more information, pricing, and to place your order.
Related Items
To order, please call: 1-800-421-0833
Give 'Em the Pickle, Hardcover Book $19.95
Give 'Em the Pickle Reminder Card $0.50
Green Pickle Lapel Pin $0.50
Pickle Pen $2.95
Give 'Em the Picke Leader's Guide $9.95
Pickle Recognition Pack $179.95
Pickle Recognition Cards (pack of 100) $19.95
Poster - "Have You Given Away Any Pickles Today?" (19" x 27") $9.95
Poster - "Your Business is Who You Serve" (19" x 27") $9.95
Poster - "It's Showtime Baby!" (19" x 27") $9.95
"Pickle Jar" Sticky Note Pad $3.95
"Give Away a Pickle a Day" Pickle Jar $12.95
Testimonials
Give 'Em the Pickle is making a difference:
"This program is so well put together and presented that our CEO was even impressed with its contents. Employees have even commented on how great of an impression that Bob Farrell makes and how wonderfully he presents the information."
-Christy Muhleisen
-Manager, Training &Development
-Parish National Bank