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5 Questions Every Leader Must Ask

Engaging Your Team to Achieve Any Goal

Today's managers face tremendous pressure to solve problems, achieve goals, lead change and improve productivity. They're told to turn to their team for input and ideas, but many aren't sure how to facilitate a collaborative session. The proven model in this program will help even the most inexperienced team leader generate great ideas and solutions with their group. It provides instant ROI.

  • Teaches a proven problem-solving process for team improvement
  • Brings out a team's best ideas through a set of questions
  • Produces positive outcomes and higher productivity
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

Download sample training guide
Includes sample pages from the leader's guide and participant materials.

5 Questions Every Leader Must Ask

CRM Produced

Run time: 27 Minutes

Based on the book, Leadership Made Simple, by Ed Oakley and Doug Krug the program introduces a proven process called The Framework for Leadership™, consisting of 5 questions, which, when asked in a specific order, enable project managers to engage their team in finding and implementing effective solutions.

The Framework keeps groups from getting bogged down in the issue itself and the things that aren't working. It focuses them instead on what is working. Possibilities and solutions are generated from there. The net effect is that:
  • Ideas, answers and solutions are born from the people closest to the work.
  • Conflicts are resolved and group dynamics are redirected in a positive way.
  • Employees become critical thinkers and have a sense of buy-in.
  • Ideas and solutions are successfully implemented.

The video program, hosted by Ed Oakley, teaches the 5 questions every leader, manager, supervisor, project manager, team leader…anyone really… should ask, and shows how real-world organizations have applied the framework to common, yet critical, workplace problems. Within the workshop, participants experience the versatility of the Framework as they complete exercises where the 5 questions are modified to suit specific situations or challenges. A follow-up "mini-framework" is taught for when the group needs to check in on their progress.

Whether your organization is working to institute a change initiative, resolve conflict, raise customer satisfaction, launch a new product or address a specific workplace challenge, your group leaders can use this program to achieve successful results.


  • chaptered DVD of the main program plus bonus interviews with the featured leaders adding additional insights and sharing industry-specific stories
  • Leader's Guide PDF
  • PowerPoint Presentation
  • Participant Handouts and Worksheets PDFs
  • (Support materials will be emailed to buyers)

The Framework For Leadership is a trademark of Enlightened Leadership Solutions, and is used by permission.


Results from using 5 Questions Every Leader Must Ask:

Success Story: Learn how a financial services company used 5 Questions Every Leader Must Ask to train their managers on a valuable new way to approach the philosophy of leadership.

Reviews from trainers on 5 Questions Every Leader Must Ask:

"Relevant to business needs, current in style, realistic re-enactments, clear agenda, scene pacing very good. Framework is simple to implement. Loved the graphics of the stairway with the questions--great mental image. The video gave many suggestions for variations on the basic questions which is helpful and makes the Framwork seem more versatile and applicable in a variety of situations."
-Employee Development Specialist, Publishing Company

"Easy to follow, good sequencing, pacing and length about right. Clear expanation of the Framework For Leadership. Complements the Shewhart Cycle of plan-do-check-act. Beginning with 'what is working' helps establish basic trust within the team."
-Military Training Director

"Industry specific examples will grab the attention of viewers. Liked the concept of building buy-in from the group by focusing on success."
-Hospitality Training Manager

"Clear benefits were stated and shown. Framework For Leadership explained clearly. Had different speakers from real companies."
-College Administrator

"Wonderful follow-up piece to use with our Accountability training. Will be good for New Supervisor training--to get new supervisors feeling comfortable communicating with their employees and involving them in the process and not having to know all the answers. The model gets back to clarifying the objective and planning for action. Really like the Forward Focus approach."
-Training Manager, Financial Services Organization

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