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Once & For All: Stopping Sexual Harassment at Work

Posts Tagged ‘interpersonal growth’

Seeing Co-workers as Customers

Friday, November 28th, 2014

Learn From Mistakes in the WorkplaceYou know those people in your organization who always have a smile and a cheerful word?

They’re showing you good customer service.

Do I hear you thinking, “But I’m not their customer!”?

Actually, you are.

If you work in an internal function within your company, fulfilling a role that has no external client contact, you might think that customer service isn’t relevant to you.

But we all have customers.

Every department within the company is called upon to assist other departments and make it possible for the people in those departments to do their job. Human Resources and IT are the most obvious examples. Here are a few more: marketing serves the sales department by generating leads, while the sales department serves the marketing department by providing feedback on what customers are saying. (more…)

A Simple Key to Dramatically Increase Your Effectiveness: Learn to Love What You Need to Do

Monday, October 22nd, 2012

For each of us, there are tasks we’d rather not have to do. I’m confident you know which these are. What are those things you need to do that you just dread? Or that always drift to the bottom of your to do list? Which ones do you never find time for? Maybe it’s completing a project and tying up all the loose ends. Maybe it’s making sales calls. Or organizing your desk so you can find what you need when you need it.

We all have them, these least favorite tasks that we consciously or unconsciously avoid, and thus sabotage our effectiveness. Wouldn’t it be great if these weren’t a problem any longer? If it were easy, maybe even fun, to do them? Imagine the sense of relief and accomplishment if it became routine and almost effortless to do the things you currently dread or avoid. (more…)


 

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