Are you a respectful communicator? How would you know if you were not one, and why should you care? The truth is, on any given day, each one of us has opportunities to build others up, or tear them down, with the words we say (and how we say them). Striving for respectful communcation is crucial to individual and organizational success.
The first step to becoming a respectful communicator is understanding that it goes beyond not using swear words or avoiding blatantly discriminatory language. It requires that we adopt a mindset of inclusion–making the effort to ensure we understand what someone has said, caring about the way we come across and showing people we value their ideas. (more…)