People want to work in a positive, supportive atmosphere. Leaders set the tone by communicating well and being available to support problem solving.
People want to grow and be challenged. Leaders can support employees’ attempts to keep learning and broadening their skills, and can mindfully assign challenging tasks.
People are motivated by different things, not just financial compensation. Leaders can become more aware of what encourages each individual to achieve his or her best.
People don’t improve without feedback, and it’s demoralizing to good workers to allow poor performance to persist. Leaders should provide coaching and discipline, when appropriate, to keep performance high.
People have lives outside of work. Leaders can be more flexible–without compromising standards of performance or organizational policy — when their employees need assistance balancing work and family.
CRM Learning’s Curse of the Vanishing Employees video training program covers all of this and more, showing supervisors and managers that they have a vast ability to influence employee loyalty and retention without relying on organization-wide policies or luxurious salary and benefits packages.