Any organization can benefit from improved communication. And what better way to help people brush up on their communication skills than through right-way, wrong-way visual examples? Verbal Communication: The Power of Words is a proven video training program that shows how, in today’s busy work environments, messages are often received in ways other than what the speaker intended.
Using compelling workplace vignettes and the analogy of an air traffic controller speaking to a pilot, the video shows that communication is most successful when the following things are in place:
- a responsible speaker
- clear language
- the right environment
- a receptive listener
- feedback where the listener confirms that she has captured the information correctly
Don’t let poor communication create chaos in your organization. Whether you are preparing employees for leadership or just trying to get everyone in the organization to be more successful, video-based training on speaking and listening can make a significant impact in a short period of time.