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What's Your Pickle?

What Bob Farrell did for customer service in Give 'Em the Pickle spawned a "pickle giving culture" among many businesses worldwide. As a result, there have been countless letters and emails detailing extraordinary Pickle stories from organizations and individuals alike.

Benefits:

  • Builds on customer connection
  • Inspires CSR's to new heights
  • Teaches with a wide range of stories
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What's Your Pickle?

Runtime: 17 Minutes

In What's Your Pickle? Bob hits the road in his red 1954 Cadillac convertible in search of "all-star" Pickle Givers from across the country. He uses the best of these stories to create an endearing and inspirational video that continues to build upon the pickle philosophy.

In Bob's contagiously enthusiastic manner, he teaches viewers that "if you look and listen, your customers will tell you what your pickle is". He then offers four key steps--ways to help give your customer "The Pickle":

  • CONNECT with your customers. ~ How would you want to be treated?
  • ANTICIPATE what they'll need next. ~ How can you be one step ahead?
  • DELIGHT your customers. ~ How can you exceed their expectations?
  • INSPIRE yourself and others. ~ Are you willing to do what it takes?

What's Your Pickle? is fun and entertaining, and offers a fresh new look at how your team can integrate the pickle-giving culture into your own workplace. The stories will inspire viewers to new heights--some are endearing, some are practical, and some are simply amazing. They will provide trainers with a great spring board for discussing new and inventive ways to serve the customer. Find out about the "trickle-pickle".

A Media Partners Title

Contents

  • DVD or VHS
  • Leader's Guide on CD-ROM
  • Customizable PowerPoint Presentation (available with DVD purchase only)
  • 10 Reminder Cards
  • 10 Green Pickle Lapel Pins
  • 3 Travel Postcards
  • 1 Pickle Sticky Notepad

Testimonials


What's Your Pickle? is making a difference:

I utilized What's Your Pickle? in supervisory training sessions at various locations. The 'pickle' program and concept is a great management training video. I have found that after viewing the video one never forgets the thought of the 'pickle', and just that thought influences a positive response or direction taken! I certainly recommend What's Your Pickle? as well as Leadership Pickles and Give 'Em the Pickle.
-Walt Thoma
-Area Vice-President
-Securitas Security Services USA





 

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