Thomas-Kilmann Conflict Mode Instrument

The Thomas-Kilmann Conflict Mode Instrument (TKI) is the number-one best-selling instrument for conflict resolution. This easy-to-use, self-scoring exercise is fast and powerful. Participants select responses from 30 statement pairs to discover which of five conflict handling styles is their preferred "mode". Interpretation and feedback materials help clients learn about the most appropriate uses for each mode and how to increase their comfort level with their less-used modes.

Used in conjunction with CRM's Dealing With Conflict video, or as a stand-alone tool, the TKI provides a fun, practical approach to teaching conflict resolution. Its simple-to-use format and easy-to-understand content have made it the centerpiece of training programs over a wide variety of applications.

This Self-Assessment:

• Shows one how to use different conflict-handling styles during disagreements between co-workers, communication breakdowns, and power struggles
• Provides a pragmatic approach to conflict resolution
• Helps to initiate safe and productive dialogue about conflict resolution
• Demonstrates how honest differences of opinion on substantive issues can set the stage for a larger, more comprehensive solution than originally imagined

Contents

1 Instrument

NOTE: You may also purchase these instruments in packs of 10 for $127.50 per pack. Call your CRM Learning Sales Consultant at 1-800-421-0833 to place your order.

Related Items

To order, please call: 1-800-421-0833

Thomas-Kilmann Conflict Workshop Facilitator's Guide $175.00

Thomas-Kilmann Conflict Mode Instrument in Spanish $ 13.50

Thomas-Kilmann Conflict Mode Instrument in French $ 13.50

Thomas-Kilmann Conflict Mode Instrument in Portuguese $ 13.50

Thomas-Kilmann Conflict Mode Instrument (pack of 10) $127.50

Testimonials

The Thomas-Kilmann Conflict Mode Instrument is making a difference:

"This instrument is an excellent tool for enabling participants to discover how one size does not fit all in resolving conflict. They can easily see how their preferred conflict style may or may not be the best choice for a particular situation, and how they should learn to become adept at choosing and using the right style for the most positive outcome."
-Beverly Y. Langford, Ph.D.
-President
-LMA Communication, Inc.

"The Thomas-Kilmann Conflict Mode Instrument is an essential element of the training and work I do with clients. This straightforward assessment provides valuable information about how individuals approach conflict and provides a springboard for making the behavioral changes required for enhanced success."
-Julie Winkle-Giulioni
-Consultant
-DesignArounds

A satisfied customer on the Dealing With Conflict video program:

"The video easily identifies the 5 conflict styles...it is a great lead-in to identification of personal styles and when one is better to use that another. Know thyself is the starting point. From there we move to adapting to others and issue resolution."
-Sandy Stefani
-Training Specialist
-Cobb County Government, GA