Available in Spanish
The following titles are available from CRM in Spanish. If you don't see a title or format you're looking for, contact us to research availability.
Please note, we do not keep these titles stocked. They are a "Special Order" and take 3-5 days to ship.
Please note, we do not keep these titles stocked. They are a "Special Order" and take 3-5 days to ship.
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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.
Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.
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This program's producer has chosen CRM Learning to manage its US distribution. You can feel confident that it meets the same quality guidelines as our own products. All CRM Learning discounts apply.
This program's producer has chosen CRM Learning to manage its US distribution. You can feel confident that it meets the same quality guidelines as our own products. All CRM Learning discounts apply.
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Remember Me, 3rd Edition
One of the most popular customer service training videos ever, this program reminds us that some customers don't complain when they are treated badly, they just quietly take their business elsewhere.
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Cliff's Customer Service Adventure
Meet Cliff (Luis in the Spanish version), a 20-something in search of excellent customer service--which is hard to find. As he makes this journey, viewers get tips on how they can do a better job meeting customer needs.
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FiSH!
Imagine a workplace where everyone brings energy, passion, and a positive attitude with them every day. Employees at world-famous Pike Place Fish Market do just that. “FiSH!” examines this phenomenon and how it can work in any organization.
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In This Together
This program takes an honest and insightful look at the negative effects of discrimination and harassment, illustrating how perceptions can become reality. Viewers see how to make the choices to ensure mutual respect and cooperation.
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It's Not Just About Sex Anymore
Now, more than ever, employees must understand that there's more to workplace harassment and discrimination than just sex. This video illustrates what is and is not considered appropriate behavior.
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It's Up To You: Stopping Sexual Harassment, for Employees
Clear, concise, and thorough, this video teaches employees what sexual harassment is and how to recognize and stop sexual harassment in their work environment.
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Peacock in the Land of Penguins
Diversity in the workplace is sometimes met with intolerance of those who are different. Using parable and animation, this entertaining program shows how an appreciation of everyone can help the organization move forward in a positive way.
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M.E.E.T. on Common Ground
Unlike many programs that focus on high-level strategic theories concerning diversity and inclusion management, this video is a tactical approach that uses an easy-to-grasp four-step process demonstrated in six and realistic vignettes.
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