Available in Spanish
The following titles are available from CRM Learning in Spanish. To purchase the Spanish version, click on SPANISH under OTHER OPTIONS: once you get to the title's webpage. If you don't see a title you're looking for, contact us to research availability. Please Note: Spanish versions are not always kept in stock; they are a "Special Order" and can take 3-5 days to ship.
Many of the programs you'll find here are available on our June Sale.
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Leaders must make it safe for people to speak up if they think the team is headed in the wrong direction. This all-time bestseller drives home a powerful message about the importance of getting everyone's honest opinion.
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Some employees are naturally dependable. Others show promise, but need a little coaching in what it takes to be an accountable person. Taking a common-sense approach to personal accountability and its impact on long-term job success, this program illustrates 10 workplace behaviors that help someone become the kind of person others can depend upon.
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Need a fresh new approach to customer service training? WAYMISH, an acronym for "Why Are You Making It So Hard... for me to give you my money", depicts employee attitudes and behaviors that drive customers away and keep them from wanting to do business with you. Fix WAYMISHes and you've got customers for life!
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