Race Without a Finish Line
Run time: 10 Minutes
Staying afloat in the tumultuous sea of constant change and increased competition is no easy task. Customer expectations have changed, as have the rules and the roles of everyone in the organization.
Based on the book Race Without a Finish Line: America's Quest for Total Quality, by Warren Schmidt and Jerome Finnigan, through animation and a memorable storyline this program shows why the old, traditional way of doing business is no longer effective. Companies characterized by top-heavy management giving orders, employees following those orders without question, and a philosophy that has little room for quality and customer satisfaction, are unlikely to succeed in today's competitive business arena.
Today, the companies that not only survive but succeed and prosper are those that embrace change and innovation. These companies are not satisfied with products or services that are "good enough." They continually look for ways to improve what they do in all areas.
- Leader's Guide PDF
- (Support materials will be emailed to buyers)
Results from using Race Without a Finish Line:
"We started training our managers with Race Without a Finish Line, and it was so well received that we began working with our technicians in the shops and garages to help them recognize the need for change."
-Roy T. Henretty
-TravelCenters of America
Praise for Race Without a Finish Line:
Perfect video for companies embarking on a TQM journey. It does a remarkable job of introducing the essentials of TQM in the short space of just 10 minutes."