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Privacy Policy

Updated: 02/02/09

Your privacy is important to us. We will never sell or rent your information to anyone.
We collect personal contact information through our Program Evaluation system so that we can guard against inappropriate use of our streaming video and so that we can follow up with people who are evaluating programs for purchase or rental consideration. Previewers may be contacted by a sales consultant following their online preview activity and may be added to our database so they can receive product and sale announcements via phone, email and mail. While we never share, rent or sell email addresses or phone numbers, there may be occasions (1-2 times a year) when previewers in the database receive a marketing piece in the mail from a CRM Learning strategic publishing partner. If you do not wish to receive product information via mail from a CRM Learning strategic publishing partner, please send an email to sales@crmlearning.com.

CRM Learning is a site from which you can obtain product information, preview products for purchase or rental consideration, and purchase or rent products. To facilitate these processes, a certain amount of data must be collected from you. By using the site, you agree to the practices described below.

Information Collection
We currently collect information through our Program Evaluation Preview system, email preferences sign up, shopping cart, standard web server logs and Google Analytics.

Information Use
We collect personal contact information through our Program Evaluation system so that we can guard against inappropriate use of our streaming video and so that we can follow up with people who are evaluating programs for purchase or rental consideration. Previewers may be contacted by a sales consultant following their online preview activity and may be added to our database so they can receive product and sale announcements via phone, email and mail.

Individuals may choose to only receive specific types of emails by going to http://www.crmlearning.com/preferences. From this same site, you may opt-out of these emails or change your preferences at any time.

Through our shopping cart, we collect all information necessary for order shipment and payment processing. Individuals who purchase products through our website will be contacted by a sales consultant and added to our database so they can receive product and sale announcements via phone, email and mail.

We use our log data and Google Analytics information to get an idea of how people find our site, how they maneuver through it, and which pages are popular.

Log Files
As most websites do, we record log files. The information we log includes your internet protocol (IP) address, browser type, referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movements in the aggregate and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links
Our site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Security of Information
CRM Learning works to protect the security of your information during transmission by using SSL software and industry standard security measures in our physical facilities to protect against loss, misuse, or alteration of information we have collected from you at our website.

Disclosure for Legal Purposes
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Notification of Changes
If we change this privacy statement in ways that affect the personally identifying information we have collected through our site, we will post those changes on this page including choices you may have as a result of those changes. We encourage you to periodically review this policy to be informed about how CRM Learning is protecting your information.

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Abilene Paradox

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For Federal Government Customers.
SAM Registration: Active
Expiration: 07/03/2018 Cage Code: 0C9A3

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