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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.
Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.
Close X
This program's producer has chosen CRM Learning to manage its US distribution. You can feel confident that it meets the same quality guidelines as our own products. All CRM Learning discounts apply.
This program's producer has chosen CRM Learning to manage its US distribution. You can feel confident that it meets the same quality guidelines as our own products. All CRM Learning discounts apply.
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It's a Dog's World
A new and totally updated version of a CRM healthcare industry favorite, "It's a Dog's World'' takes a funny but critical look at the dos and don'ts of patient service. Employees learn it's the little things that really matter when it comes to improving patient satisfaction.
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Ordinary People, Extraordinary Results: True Stories of Great Leadership
Built from materials used in various FranklinCovey leadership workshops, this compilation DVD of four videos and two meeting openers, shows how leaders who understand that small acts can lead to big results are invaluable to an organization.
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Is "Good" Enough?
This motivational meeting opener explores what would happen if 99.9% were the acceptable standard of excellence. Combining dynamic graphics, music and images, viewers are challenged to re-think their standards of quality, safety and excellence.
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The Four Styles
Using the Platinum Rule, learn how to become FLEX-able when communicating with other people by understanding their different styles. This three-part program introduces, identifies, and teaches how to overcome communication barriers.
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A Clear Picture: Harassment in the Public Sector
Made specifically for government employee training, this program gives a unique perspective into the topic of harassment and deals with issues that are specific to the public sector. Addressed are the No Fear Act and the Reasonable Person Standard.
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Managing Me
For any manager, problems are inevitable. When problems arise at work, a manager can choose to react with either impulse or reason, anger or managerial intelligence. How they react will determine the results they get.
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Moment of Truth
By focusing in on six different ethical dilemmas, this video training demonstrates that no matter where the pressure is coming from, anyone can make good decisions by using four questions to find clarity in their moment of truth.
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Everest - Creating Greatness
This leadership training package expands on the Erik Weihenmayer story by introducing the Whole-Person Paradigm and 4 Imperatives of Great Leaders by looking at problems and their solutions, levels of engagement and opportunities to unleash talent.
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