Management/Supervision
Taking on the role of manager or supervisor requires a change in mindset and skill set. CRM Learning can help those who are new (and not so new) to the job.
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Being promoted to supervisor makes many people uncomfortable. How does one effectively manage former colleagues and friends? After All You're the Supervisor depicts the nine components of supervisory effectiveness.
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It's a fact. People rise to the expectations others have for them. “The Pygmalion Effect” shows managers the four ways expectations are transmitted to subordinates and inspires them to raise performance by raising expectations.
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This video clip library contains 90 unique clips depicting a wide range of supervisory situations. Clips can be used in various combinations to create compelling custom training solutions. Running times range from 20 seconds to 3 minutes.
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