JukeBox Journey With VIBES
CRM Produced
Run time: 2 Minutes, 31 Seconds
Part of the
JukeBox Journey Series of video shorts.
As animated images dance to the golden oldie, an acronym provides viewers with the keys to:
- Value Differences -Respect each person as an individual
- Initiate Service - Be the first to offer help
- Be Sincere - Customers feel and appreciate your integrity
- Exceed Expectations - Find new ways to help... and make them feel special
- Smile - It'll make someone's day
Facilitators can capitalize on the positive energy of the video by exploring questions with the group such as:
- Why is customer service important to us individually and organizationally?
- What one concept from the acronym in the video do we have to work on most?
- How can we assist one another in consistently modeling the VIBES acronym?
Purchase the complete
JukeBox Journey Series (all 3 videos) for $650.
A savings of $235!
Related Items
To order, please call: 1-800-421-0833
JukeBox Journey With Vibes Discussion Guide $5.00
50 Creative Training Openers and Energizers, Softcover Book $42.00
Supplement your JukeBox Journey training with this book: JukeBox Journey to Success (Opens a New Window)
Testimonials
What the experts say about using classic rock 'n' roll music as memory anchors:
"A study concluded that if there is an emotional connection to a piece of information, we remember that information better."
-University of Southern California
"If we connect something we want to remember to something already firmly implanted in our minds (like a song) or something that is fun, we remember that information better."
-The Houston Chronicle
"Research shows that classic rock 'n' roll music is the perfect tool for the two things listed above -- creating emotional connections and creating memory anchors."
-American Medical Association and Harvard University