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JukeBox Journey Series

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Here are three rockin' meeting openers. Each uses a different classic rock-and-roll song, along with a correlating acronym. They're a perfect way to set the tone for training sessions on customer service, leadership, and attitude.

Benefits:
  • Uses music to enhance learning
  • Provides unforgettable lessons
  • Inspires positive attitudes

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Developed and produced in-house by CRM Learning, this title is among the industry's best--reflecting our tradition of excellence and effectiveness. All CRM Learning discounts apply.

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Explains how to use the video during training. Includes sample pages from the leader's guide and participant materials.


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This video can be delivered as an any-time, anywhere computer-based training module (w/ online test)
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JukeBox Journey Series

CRM Produced

Run time: see individual running times

This process of linking a memorable song with a specific message is sure to improve the learning retention of your trainees. Use them as meeting openers or as the foundation for a longer training session.

A JukeBox Journey with HEART (2 minutes, 32 seconds)
Set to the song Put a Little Love in Your Heart, this video reminds us that while we should manage processes with our heads, we should lead people with our hearts. Animation shows how a cold and stifling workplace is transformed when leaders are Honest, Encouraging, Accessible, Respectful and Teachers.

A JukeBox Journey with SOUL (2 minutes, 50 Seconds)
People can't help but be uplifted by this video. While tapping their toes to the song A Little Bit 'O Soul, trainees receive the keys to keeping a positive attitude at work and in life: Stay Passionate, Own Your Attitude, Understand Others and Laugh... a lot.

A JukeBox Journey with VIBES (2 minutes, 31 seconds)
As the hit classic Good Vibrations plays, the images spell out a terrific message on what customer service is all about: sending internal and external customers "good vibes" and making positive connections with people. Trainees are reminded to Value Differences, Initiate Service, Be Sincere, Exceed Expectations and Smile.

Contents

  • 3 DVDs
  • 3 Discussion Guides

Testimonials


What the experts say about using classic rock 'n' roll music as memory anchors:

"A study concluded that if there is an emotional connection to a piece of information, we remember that information better."
-University of Southern California

"If we connect something we want to remember to something already firmly implanted in our minds (like a song) or something that is fun, we remember that information better."
-The Houston Chronicle

"Research shows that classic rock 'n' roll music is the perfect tool for the two things listed above -- creating emotional connections and creating memory anchors."
-American Medical Association and Harvard University


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