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I Know Just What You Mean

Overcoming Roadblocks to Effective Communication

Find out how you can get set up to stream this program at a 15% discount,
good through February 15, 2012.
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Many so-called active listening techniques do just the opposite of what they're supposed to do. This video reveals the secrets of listening with the intent to understand rather than with the intent to respond.

Benefits:
  • Improves listening skills
  • Reduces misunderstandings
  • Helps people understand and appreciate one another

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I Know Just What You Mean

Run time: 20 Minutes

Part of the Covey Leadership Library Set

Introduced and summarized by Dr. Stephen R. Covey, this video and workshop show how easy it is for us to think we're listening to another person when we're really not. And, by showing how quickly people can jump to conclusions, it underscores the vital importance of diagnosing needs before prescribing solutions.

Participants will learn how to respond more appropriately, and improve communication overall, by sharing:
  • principles
  • attitudes
  • skills to better understanding


A FranklinCovey Title

Contents

  • DVD
  • 5 Participant Guides

Testimonials

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