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How To Connect In Healthcare

...in 90 seconds or less

You have only 90 seconds to create that lasting, good impression, which is composed of trust and rapport. In this video, several healthcare scenarios are presented that show how to make this connection with patients and coworkers.

  • Shows staff how to quickly establish rapport
  • Depicts trust building actions
  • Improves interpersonal skills

This product does not have:
  • Sample Training Guide
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How To Connect In Healthcare...in 90 seconds or less

Run time: 16 Minutes

In healthcare as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression and positive connection are almost immeasurable.

Hosted by Nicholas Boothman, the video training shows healthcare workers how to be welcoming, empathetic, curious and resourceful no matter who they are talking and listening to.

Connecting in Healthcare is all about:
  • Choosing the right ATTITUDE - be welcoming, empathetic, curious and resourceful
  • Sending the right SIGNALS - with your face, body and voice
  • Get them TALKING - investing in listening pays off in trust

Training with this upbeat program will result in:
  • Increased patient satisfaction
  • Strengthened co-worker relationships
  • Improved customer service
  • Raised productivity & fun at work

Other Version Available:
Business Version

A Media Partners Title


  • DVD
  • Leader's Guide
  • PowerPoint Presentation
  • 10 Reminder Cards


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Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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