CRM Learning programs have been used by federal, state and local government agencies for over 35 years. Here are our current top-sellers in government.

For eligible Federal Government departments and agencies we offer GSA pricing.
Our GSA Contract Number: GS-02F-1431H, expires August 17, 2008.
Call your CRM Learning Government Sales Consultant for more information.

	Abilene Paradox, 2nd Edition Effective group decision making calls for each member to speak out if they think the group is headed in the wrong direction. The Abilene Paradox--a long time bestseller in government-- reveals how this can be done effectively.
	Accountability That Works! Employees who take ownership of their work are more productive and happy. This program teaches easy-to-implement accountability strategies such as: making and keeping commitments, overcoming obstacles, answering for results and learning from mistakes.
	Groupthink, 2nd Edition The Challenger disaster is a well-known example of how a group can make a bad decision even when there is compelling evidence against the decision. Using this incident and other examples from history, this compelling program examines what groupthink is and how to avoid it.
	Ethics 4 Everyone Ethics 4 Everyone provides a powerful ethics overview. In just 15 minutes, viewers see why adhering to ethics guidelines protects them and the organization. They are also given an ethical action test, tips for solving ethical dilemmas, and more.
	Leaders of Character: Leadership-The West Point Way At the US Military Academy at West Point, cadets are taught to lead with honor and character. This program documents how it's done and visits the workplaces of West Point grads who now apply these skills in the public and private sectors.
	Other Side of The Window: Providing Exceptional Service in Government Bureaucratic systems and procedures are necessary to manage workflow, but they can get in the way of providing good service to the public. This program shows government workers how to be flexible and make citizens happy without breaking the rules.
	Government Employee Training Series After a nationwide study of government orientation and refresher training practices, these five programs were produced in cooperation with seven government agencies. It's the first ever realistic training designed specifically for city, county, state and federal employees.
	A Clear Picture: Harassment in the Public Sector Effective anti-harassment training is one of the best ways to eliminate harassing behaviors from your government agency or department. This program gives a unique perspective into the topic of harassment and deals with issues that are specific to the public sector.