Lowest Prices • Free Ground Shipping Call Us! 800-421-0833 Watchlist  Watch Later Help   |   cart My Cart 
(0)
  |     |   Mobile Site

X
Your cart is currently empty.

Your watchlist is currently empty.

Give 'Em the Pickle

Special Sale! April 19 through April 30, 2017: 25% off on all CRM Learning, Media Partners and/or Vivid Edge titles. See a list of all CRM Learning, Media Partners and Vivid Edge titles

Have you ever had a customer who asked for just a little bit more? What was your first instinct? This highly entertaining program illustrates how to keep your customers satisfied by giving them the "pickle"--that little extra something that keeps them coming back.

Benefits:
  • Explains how to show appreciation to customers
  • Builds customer loyalty
  • Leads to satisfied customers

This product does not have:
  • Sample Training Guide
Can't see the video?
This content requires Adobe Flash Player version 8 or above.

Get Flash Player
Watching video on crmlearning.com requires Adobe Flash Player version 8 or above.
If you are not sure if you have Flash Player or which version is installed, we strongly encourage upgrading to the most recent release.

The free download takes less than 2 minutes to complete from Adobe.com:
Download Flash Player (Opens a New Window)

If you have the most recent version of Flash installed and are still having an issue, please read our print friendly Flash Support PDF
Having trouble viewing this?

Give 'Em the Pickle

Run time: 18 Minutes

Your business is not what you sell, it's who you serve. Meet Bob Farrell, founder of Farrell's Ice Cream Parlor and Restaurant, as he serves up the most important aspect of any service business: taking care of the customer. We're all in the same business, the people business.

Make sure your employees have the scoop on effective customer service with this fun, lighthearted and highly effective training tool.

Viewers learn what it takes to foster and maintain customer loyalty:
  • Service - Make serving others your #1 priority. Be proud of what you do and how you do it.
  • Attitude - Choose your attitude. How you think about your customers is how you will treat them.
  • Consistency - Set high standards, and stick to them. Customers return because they liked the service last time.
  • Teamwork - Make your teammates look good. In the end, it all ends up in front of the customer!


A Media Partners Title

Contents

  • DVD
  • CD-ROM with Leader's Guide, PowerPoint Presentation, reproducible Participant Handouts
  • 1 Give 'Em the Pickle book
  • 10 Reminder Cards
  • 10 Pickle Pins
  • 1 Post-It Notepad


Also available: Pickle Products -- posters, pickle jars, recognition cards, pens, stickers, balloons, etc. Call your CRM Learning Sales Consultant at 1-800-421-0833 for more information, pricing, and to place your order.

Testimonials


Give 'Em the Pickle is making a difference:

"This program is so well put together and presented that our CEO was even impressed with its contents. Employees have even commented on how great of an impression that Bob Farrell makes and how wonderfully he presents the information."
-Christy Muhleisen
-Manager, Training &Development
-Parish National Bank






Place Your Order:

computer icon Online Delivery Available. Please call for pricing.
computer icon Purchase DVD Free Ground Shipping (Cont. U.S.)
DVD Program
$671.25 Quantity:

Normal price $895.00.
You save $223.75 through 4/30/17
See Details


Spanish DVD Program
$671.25 Quantity:

Normal price $895.00.
You save $223.75 through 4/30/17
See Details


usb drive icon Purchase USB Key Free Ground Shipping
(Cont. U.S.)
$693.75 Quantity:

Normal price $925.00.
You save $231.25 through 4/30/17
See Details



Lowest Prices & Industry Discounts

Email Preferences

CRM Learning free emails are the best way to be informed about hot topics in training. Subscribe or update your preferences


For Federal Government Customers.
SAM Registration: Active
Expiration: 11/18/2017 Cage Code: 0C9A3

Too busy to preview today?
Put products in this Watch Later queue so they're easy to recall next time you visit.

Make sure you're logged in when you put videos in the queue!
Log in now.
If you don't yet have a preview account, create a limited or unlimited access account.