Rental Shipping Information:
To ship on the same day, please place your order before 2pm Pacific time.
We process orders placed over the weekend or on holidays on the next available business day. Please select the corresponding shipping option (2nd day or overnight) when you check out. If your arrival date is more than 2 days in the future, we will ship your rental via 2nd day air to arrive on the date you specify.

We recommend having your rental arrive 2 days before your training session to make sure you have it on time and can prepare in advance with the leader's guide.

Please Note: Rentals include materials for facilitatation, not for participants. These must be purchased separately.

You may keep and use your rental for 5 days, starting the day you receive it. After the 5th day, you are responsible for shipping the rental material back to us via traceable carrier.

If you return a rental late (allowing for standard shipping time), you agree to pay a minimum of $95 per week after the due date.

If you do not return a rental and you have not paid the rental fee, you agree to pay the full list price of the program. If you have paid the rental fee, you agree to pay the full list price of the program less the rental fee.

If you choose to purchase a program after renting it, you are eligible to apply the rental fee (once paid) to the purchase price of the program. In the case of CRM-produced programs, you have 60 days to apply your rental fee to the purchase. For non-CRM produced programs, this timeline can range from 30 to 90 days—please call for details: 1-800-421-0833.

Cancellations: Please cancel confirmed rentals 10 days prior to the scheduled show date to avoid full rental charges.