Compelling Interpersonal Skills Training
for Powerful Organizations
Need help? Call us (M-F 5:30am-4:30pm PT): (800) 421-0833
cart My Cart:   |  Catalog Request  |  My Preferences  |  

Featured Program:

Featured Product

Email Preferences

CRM Learning free emails are the best way to be informed about hot topics in training. Subscribe or update your preferences

Books


Note : if you are ordering more than 99 copies, you are eligible for a quantity discount. Call 1-800-421-0833 for more information. Thank you.



leadership made simple book
Leadership Made Simple:
Practical Solutions to Your Greatest Management Challenges
By Ed Oakley & Doug Krug
Hardcover Book

This best-selling book will greatly improve how managers work with people. Managing will even become simple, fun and effective. Once you experience the simple Framework for Leadership™ to solve one of your most critical issues, you will never do things the same again - especially when it comes to people!

$ 19.99 each Qty:   add to cart



working with you is killing me book
Working With You Is Killing Me
by Katherine Crowley and Kathi Elster
Softcover Book

The toughest part of any job is dealing with the people around you. This invaluable guide makes it a whole lot easier. If you find yourself frustrated with a colleague whose incompetence is driving you crazy, a boss who gets angry when you're not a mind reader, or an employee who challenges your authority, chances are you're caught in an emotional trap at your job. The solution is simple: Take control of your own response.

$ 14.99 each Qty:   add to cart



leadership and self-desception book
Leadership and Self-Deception
by The Arbinger Institute
Softcover Book

This international best-seller shows how most personal and organizational problems are the result of a little-known problem called "self-deception". Through an entertaining and highly instructive story, the book shows what self-deception is, how people get trapped in it, how it undermines personal achievement and organizational performance, and -- most importantly -- the surprising way to solve it.

$ 14.95 each Qty:   add to cart



What to do when conflict happens book
What To Do When Conflict Happens
Softcover handbook

What To Do When Conflict Happens encourages employees to take "ownership" of their own problems. It provides team members with the skills and techniques necessary to resolve interpersonal issues they face at work. And, it includes proven leadership strateges for enhancing workplace cooperation and problem solving.

$ 9.95 each Qty:   add to cart



positive discipline book
Positive Discipline
Softcover handbook

Practical time-tested techniques for resolving performance problems....and strengthening employee commitment in the process. Within these pages, your people will find the tools they need in order to get the results you want!

$ 9.95 each Qty:   add to cart



Ethics 4 Everyone Book
Ethics 4 Everyone
Softcover handbook

The title says it all! Read the papers ... watch the evening news. There are some serious ethics problems out there, and it's imperative that you don't get caught up in them. Reputations are at stake, success is at stake, jobs are at stake. And you must protect yourself by making sure that integrity-based business practices become your way of life. That involves everyone in your organization, and that's what this timely handbook is all about! Ethics 4 Everyone is a unique and powerful resource for employees at ALL levels.

$ 9.95 each Qty:   add to cart



212 book
212 the Extra Degree
Softcover handbook

At 211º water is hot, at 212º it boils. And with boiling water, comes steam. And with steam, you can power a train.

This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. This powerful book gives great examples, great quotes and great stories to illustrate the 212° concept. A warning…once you read it, it will be hard to forget. Your company will have a target for everything you do…212°

$ 9.95 each Qty:   add to cart



Start Right Stay Right Book
Start Right…Stay Right
Softcover handbook

Start Right...Stay Right is a powerful guidebook for ALL employees, regardless of their level, function, or time on the job. Using a straight-talk, real-world approach, it pinpoints the critical behaviors necessary for individual and organizational success. This is the handbook you'll want everyone reading and using...TODAY!

$ 9.95 each Qty:   add to cart



Way to Grow Book
Way to Grow
Softcover handbook

Practical insights into one of your most important leadership responsibilities…coaching and developing employees.

Allocating time to coaching employees can be one of the biggest challenges faced by leaders today. Managers often fall into the trap of devoting most of their coaching time to problem employees or under-performers, to the neglect of those employees with high potential. This book will help you begin to sort your employees out and give you tips on how much time—and what kind of attention--you should give to each one.

$ 12.95 each Qty:   add to cart


 

close X
For eligible Federal Government departments and agencies we offer GSA pricing.
Our GSA Contract Number: GS-02F-1431H, expires August 17, 2008 (under renewal for extension to 2013).
Call your CRM Learning Government Sales Consultant for more information.