To the training group, say: Let’s think about some of the more frequent and important interactions we have with others on our team.
The There’s a Time and Place worksheet lists seven common communication situations. Enter short tips or good practices for that task in the Best When, Best Where, and Best How columns.
Leader’s Note: Add your own list of situations to column one if you want to expand the activity. Be sure to add situations that involve both supervisors and employees, as well as peer-to-peer interactions. (more…)