Hand out Worksheet: Who’s Listening?
(See worksheet design suggestions at the very bottom.)
Point out the two labels: Worst Listener on the left end of the line and Best Listener on the right. Read the directions on the Worksheet aloud. Allow participants 5-10 minutes to complete the Worksheet.
• What influence does your Best Listener co-worker have over the quantity or quality of your work?
• How do you feel having conversations with the person you are thinking of as Best Listener? Does it affect your job performance?
• How does this person’s ability to listen to you and others affect the work group and environment as a whole?
• How does the behavior of the Worst Listener affect both the quality and quantity of work that you do?
Participants can add brief notes on these points on their worksheet. Then facilitate a discussion where participants share with the group some of the behaviors noted on their worksheets. Remember: No names! (more…)