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Posts Tagged ‘Team Building’

Free Training Activity: Discussion Starter Questions for Sessions on Team Building

Tuesday, January 14th, 2014

1. What does it mean to be a member of a team? What can a team accomplish that one person working alone cannot?

2. What positive and negative experiences have you had as team member or a team leader? Identify instances when your team’s effectiveness has suffered due to style differences among members.

3. Do you regard your team responsibilities as a top priority or as an intrusion on your “real job”?

4. In your organization, to what degree are you evaluated and rewarded for your skills and effectiveness as a team player versus for your individual performance? (more…)

Conquer Team Dysfunction

Monday, August 12th, 2013

Learning to Deal with a Dysfunctional TeamLike it or not, all teams are potentially dysfunctional. This is inevitable because they are made up of fallible, imperfect human beings. From the basketball court to the executive suite, politics and confusion are more the rule than the exception. However, facing dysfunction and focusing on teamwork is particularly critical at the top of an organization because the executive team sets the tone for how all employees work with one another.

A former client, the founder of a billion dollar company, best expressed the power of teamwork when he once told me, “If you could get all the people in the organization rowing in the same direction, you could dominate any industry, in any market, against any  competition, at any time.”

Whenever I repeat this adage to a group of leaders, they immediately nod their heads, but in a desperate sort of way. They seem to grasp the truth of it while simultaneously surrendering to the impossibility of actually making it happen.

Fortunately, there is hope. Counter to conventional wisdom, the causes of dysfunction are both identifiable and curable. However, they don’t die easily. Making a team functional and cohesive requires levels of courage and discipline that many groups cannot seem to muster. (more…)

What We Offer

Monday, July 8th, 2013

Positive Group Meeting OfficeAs a leader in video based training, CRM Learning offers a wide range of training videos to benefit any organization. Just as a chain is only as strong as its weakest link, organizations are only as strong as their weakest employee. No company is perfect in every regard and can always stand to improve some aspect of operations.

This is where video training comes in. A company may have a diverse cooperative team with diversity that works well together but may lack effective leadership. Watching one of our targeted training videos (for example The Leader’s Guide to Delegating, Leading by Example, or The Five Waves of Trust would all benefit this organization’s issues) develops the weak link within the company and sets it up for success.

We offer video training on every subject relevant to workplace success including Accountability, Dealing with Change in Management, Diversity, Employee Development, Team Building, Ethics, and Management/Supervision, to name a few. (more…)

What Makes a Goal Worth Achieving?

Monday, November 19th, 2012

How successful is your organization in meeting the objectives set by your leaders?

When teams are energized, motivated, and inspired, they can achieve amazing results.  On the other hand, we’ve all seen what happens when teams are de-motivated, disengaged, or unenthusiastic about their goals. (more…)

4 Tips for Building Team Cooperation

Wednesday, September 26th, 2012

In the workplace, cooperation represents the blending of many skills to produce collective achievement. Even in teams where some members are competitive in nature, there are simple things you can do inspire genuine cooperation.

Focus on Team Goals –Keeping the team’s goals center stage, and explaining how each person’s “to do’s” contribute to the team’s mission, encourages team members to be more cooperative as individuals in order to be more competitive as a team. (more…)

Using Social Intelligence for Team Success: Personal Checklist

Thursday, August 11th, 2011

Do you use your social and emotional intelligence to the benefit of your work team every day? Do you give your best effort regardless of the role you play? Are you willing work professionally with every team member, and use your interpersonal skills to help the group succeed?

Check the list below to see how you are doing at using your social intelligence to become an effective team member at work. (more…)

Ideas for Demonstrating Kindness in the Workplace

Monday, December 14th, 2009

From, used with permission.

• Take flowers to work and share them with coworkers.
• Write a note to the boss of someone who has helped you, praising the employee.
• Leave enough money in the vending machine for the next person to get a free treat. (Tape the change
   and a Smile card* tag to the machine)
• Have a food drive, ask employees to bring nonperishable food items to donate to food bank.
• Get to work before others and leave a piece of candy, brownie, fruit, flower, etc. at every desk attached
   with a Smile card.
• Leave a cake or other food item in a central area anonymously with a Thank-You note.
• Appreciate a co-worker by giving them a gift of service. For example, instead of a tie for birthday or
   Christmas, make a contribution to sponsor a cataract surgery in a developing country. Attach a note
   explaining how their gift affects someone else’s life.
• Gather a group of your colleagues and take them to a fundraiser.
• Email an article about an act of kindness to your group every week.
• Give your manager or co-worker a thought-provoking book.
• Print an inspiring story and put it on your work bulletin board.
• Buy a cup of coffee or snack for someone who’s having a long day.

*Smile Cards are markers of a newfangled game of tag, where “you’re it” because someone has done something nice for you. Then it’s your turn to do something nice for someone else and, in the process, pass the card along. is a portal dedicated to small acts of kindness. There you will find inspirational stories & articles documenting acts of kindness, downloadable Smile card designs and much more!

Need help in this area?  Franklin Covey’s A Grander Goal shows how — through forgiveness and optimism — one man was able to change the lives of poor, unemployed young men in Uganda. 


Leading Virtually – And Leading Virtual Teams

Tuesday, May 19th, 2009

Challenges abound for teams who are scattered across the globe – think how difficult it is to get together with teammates on a large corporate campus, for example, and then multiply that exponentially. Virtual teams include cultural, technological and interpersonal challenges that are unique, but not impossible to work around. From the blog, this article focuses on the challenge of a virtual team with several sub-teams.

Training Success Story: Teamwork in Crisis!

Monday, July 21st, 2008

The Problem: A manufacturing and sales company with five U.S. plants and 1,000 employees had one big problem – a major communication barrier between plant management and production-line teams. Productivity was low, defects were high, and both sides were in denial.

The Solution: This company needed a riveting, mindset-changing, do-or-die example of great teamwork in action. No tepid teamwork training video would do. CRM Learning’s dramatic, true story, Teamwork in Crisis: The Miracle of Flight 232 was right on the money.

The Success Story: Plant managers and front-line teams together attended training events at each location, which began with the Teamwork in Crisis video and progressed to open, honest and sometimes difficult dialog about the obstacles that stood in the way of success.

But the preparation for these events actually took place several weeks before, when management met with production line supervisors for frank dialog on what was needed to improve efficiency and quality. Both sides felt this advance work was absolutely critical to build the trust necessary to make the company-wide training events meaningful.

On the day of training, after participants watched the Teamwork in Crisis video, the discussion turned to the unique situations at each plant. Facilitators wrote their own training plan around real-world facts. Plant management and production leaders recognized and admitted that a problem existed, showing that management had bought in to breaking down walls.

And most important: In order to facilitate open discussion, managers were asked to leave the room so front-line employees could be honest about their assessments of product quality and productivity, including their own.

Facilitators took notes, brought the problems, ideas and solutions back to plant managers, who in turn went to the shop floor to begin implementing ideas they were able to. The physical results from training were fast and obvious. Improvements, cooperation and communication flourished, and team members felt that their ideas were heard and acted upon.

Most important, team morale improved immeasurably and pride of workmanship became standard operating procedure. From a defective material rate averaging around 6 percent a day, defects shrank to under 2 percent – a number that has been sustained for the past six years!

The company reports that Teamwork in Crisis was partly responsible for the company’s own miracle turnaround. A company spokesman says: “Training videos provide a dimension to our learning events that we would otherwise have not had. The many films we have purchased over the years have provided inspiration, laughter (and some tears), and improvement to our everyday work lives.”

Watch a free full length preview of Teamwork in Crisis:


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