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The CRM Learning weblog will be regularly updated with helpful training tips, articles, and other news. We encourage you to comment and share ideas. Come IN!
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“We Love You…Now CHANGE” – Free Video Clip

November 1st, 2011

Isn’t it amazing how we can find an individual with just the skills our organization needs, then attempt to change that person so they think and act more like us? Here’s a free animated video clip that shows how unwelcoming organizations can be when it comes to diversity.  

Recommended Training Resource: Anyone Can Be An Ally  Featuring subject matter expert Brian McNaught and commentary from numerous individuals, this program puts a face on issues that confront LGBT workers. Viewers learn about unwelcoming vs. welcoming behaviors and are shown how to build a workplace where everyone feels comfortable and fully able to contribute.

The Cost of a Bad Hire: “Butts in Chairs” and How to Convince Hiring Managers to Avoid Them

November 1st, 2011

I need someone, anyone, now… just put butts in chairs — I don’t care about quality.

This must be one of the most feared phrases that a good recruiter can hear, unfortunately, it and phrases like it are not uncommon. A better name for it is “reckless hiring,” as such demands are essentially a directive to source candidates who are the real-world equivalent to Homer Simpson. While I certainly understand the pain a vacancy, particularly one in a highly visible role, can cause, such shortsightedness often ends up backfiring. Read the rest of this entry »

How to Talk to Anyone: Free “How To” Guide

September 30th, 2011

Your personality, culture, needs and personal challenges collectively affect your ability to communicate with others. To effectively communicate with anyone in social or professional settings, you must develop a specific set of skills. Here are some ways that you can improve your ability to talk to people from a variety of backgrounds. Read the rest of this entry »


 

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