By Steve L. Robbins, Ph.D.

Who out there knows everything?”  (Recognize that I didn’t ask, “Who thinks they know everything?”) No human knows everything. None of us has had ALL experiences. All of us have incomplete knowledge when it comes to our world and the people and ideas in our world. All of us are missing some data—a lot of data relative to the universe of data. And if that’s the case, (that we lack sufficient knowledge in many areas and subjects of which we have little experience), do you suppose we could be wrong every once in a while, maybe even more than every once in a while? I think you know the answer to that question. (more…)

The culture in which someone grows up is only part of what drives their needs, capabilities and limitations on the job. “Stage in life” and overall psychological development are an important part of the equation. (more…)

by Gael O’Brien

Recent leadership failures in several high profile companies draw increased attention to the reality that achieving goals – performance – is only part of the formula for success. Another critical piece is the way leaders do it, which impacts others – relationships.  Leaders who are low in self-awareness, self-regulation, motivation, empathy and social skills lack something called “emotional intelligence” (EQ), a behavior model popularized by the work of Daniel Goleman. (more…)