Ever hear something from a co-worker you wish you hadn’t heard? It’s called TMI (too much information).  Here’s a funny video clip you can use to encourage people to exercise restraint when sharing personal information. (more…)

Workplace problems won’t solve themselves, and we can’t rely on others to solve them for us. In a competitive, global economy, we don’t have time to wait. Each of us needs to take the initiative when we see a problem, and be the person working the hardest to find a solution. The activity below will help employees think about which behaviors demonstrate positive, appropriate initiative, and which might be seen as too aggressive or too passive. (more…)

“Knowledge is power.”  Sir Francis Bacon, 1697 

Anyone with decision-making authority needs relevant, timely, and accurate information that can be acted upon – the right information at the right time.   

But how do you identify the measurements that matter most? (more…)