By Steve L. Robbins, Ph.D.

Who out there knows everything?”  (Recognize that I didn’t ask, “Who thinks they know everything?”) No human knows everything. None of us has had ALL experiences. All of us have incomplete knowledge when it comes to our world and the people and ideas in our world. All of us are missing some data—a lot of data relative to the universe of data. And if that’s the case, (that we lack sufficient knowledge in many areas and subjects of which we have little experience), do you suppose we could be wrong every once in a while, maybe even more than every once in a while? I think you know the answer to that question. (more…)

Do you use your social and emotional intelligence to the benefit of your work team every day? Do you give your best effort regardless of the role you play? Are you willing work professionally with every team member, and use your interpersonal skills to help the group succeed?

Check the list below to see how you are doing at using your social intelligence to become an effective team member at work. (more…)

Guest Post
by Peggy Klaus

“Never judge a book by its cover.” Although an often quoted sentiment and a noble goal, most of us ignore this sensible advice. In reality, we humans tend to be judgmental creatures who constantly evaluate each other on the basis of seemingly superficial details such as facial expressions, manners, vocal quality, clothing, and more. But here’s some good news about this tendency to judge: it’s not your fault! (more…)