“Knowledge is power.”  Sir Francis Bacon, 1697 

Anyone with decision-making authority needs relevant, timely, and accurate information that can be acted upon – the right information at the right time.   

But how do you identify the measurements that matter most? (more…)

Background

Planning for every eventuality is one of the leadership factors taught at West Point. While it might sound contradictory, the best planning allows the greatest flexibility. No plan survives contact with the “enemy”— whatever form the “enemy” takes — be it time, budgets, competitors, or changing conditions. Planning for all contingencies establishes the competitive edge.

Communication and planning go hand in hand. A plan is only as good as the leader’s ability to communicate it to the team, and to receive information from the team as to whether or not things are going according to plan.

Also, learning from Failure is a key skill that must be understood and mastered by the cadets at West Point. (more…)

Workplace bullying is a growing international problem. It is more than a one-time incident. It is a pattern of behavior between a bully and another worker which can demoralize, isolate and trigger illness in the target of the bully. What is bullying? Who does it? Is it increasing? What can you do to protect yourself? And what can employers do to promote a safe environment for employees? This short article attempts to answer some of these key questions. (more…)