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Archive for the ‘Leadership’ Category

4 Causes of Ineffectiveness in Empowered Teams

Monday, September 2nd, 2013

Business training - Group ThinkTeam empowerment can prove to be completely ineffective and meaningless if an organization does not support empowerment with a few key factors:

 

Inadequate Investment in Training and Development: Training and development is an essential ingredient for the effectiveness of team empowerment so that the team is geared to take on the challenge of their new role. Without training the members to the standard they are expected to deliver it is unlikely the team will produce the results desired.

 

Inadequate Access to Information and Other Resources: Without access to the latest information an empowered team will not be able to make quick decisions. If they don’t have adequate financial, technological or human resources at their disposal then they can’t implement their decisions properly. Even technical experts within the company are an important resource. For example, if sales teams can invite company experts such as engineers who have direct knowledge of the product to important sales meetings, it might help them immensely in closing the deal. If they have access to a CRM database they can create better selling strategies and even design innovative sales approaches like upselling, cross selling or bundling.

(more…)

Conquer Team Dysfunction

Monday, August 12th, 2013

Learning to Deal with a Dysfunctional TeamLike it or not, all teams are potentially dysfunctional. This is inevitable because they are made up of fallible, imperfect human beings. From the basketball court to the executive suite, politics and confusion are more the rule than the exception. However, facing dysfunction and focusing on teamwork is particularly critical at the top of an organization because the executive team sets the tone for how all employees work with one another.

A former client, the founder of a billion dollar company, best expressed the power of teamwork when he once told me, “If you could get all the people in the organization rowing in the same direction, you could dominate any industry, in any market, against any  competition, at any time.”

Whenever I repeat this adage to a group of leaders, they immediately nod their heads, but in a desperate sort of way. They seem to grasp the truth of it while simultaneously surrendering to the impossibility of actually making it happen.

Fortunately, there is hope. Counter to conventional wisdom, the causes of dysfunction are both identifiable and curable. However, they don’t die easily. Making a team functional and cohesive requires levels of courage and discipline that many groups cannot seem to muster. (more…)

Making the Impossible POSSIBLE

Thursday, July 18th, 2013

Business people meeting in the officeBig goals and big challenges often feel overwhelming simply because they’re so big.

They can also feel overwhelming if we’re uninspired by the potential outcome.  When we’re not intrigued by what might happen, we’re not engaged – and when we’re not engaged, finding solutions and doing what it takes to create success is very hard work. (more…)

Communication Training

Monday, July 15th, 2013

Communication is a key to success in many areas of life, especially in businesses and  organizations. Clear communication ensures thatCommunication Training in the Officeyou are on the same page with employees, colleagues and clients. It breeds productivity and success whereas poor communication shuts these down.

Miscommunication, or lack of any communication at all, hurts organizations and business practices much more than people realize. It can lead to many things such as disorganization, confusion, and inefficiency, just to name a few. If no one knows what is expected of them, or how to go about accomplishing it, problems are bound to run rampant. Luckily people can easily learn how to be more efficient communicators and why it is so important to do so. (more…)

Why Video Training?

Sunday, June 23rd, 2013

Learning By VideoWhat happens when managers can’t do what’s required of them? The answer isn’t pretty and only leads to failure for everyone within an organization. Training is an essential factor for success. Many people underestimate the importance of training or see the cost as prohibitive.

Hiring professional speakers simply isn’t in the budget for everyone, after the cost of transportation and fees the price can be exorbitant. This is where video and online training excels. It teaches the same skills and utilizes the same techniques that professional speakers do at a fraction of the price. Training DVDs and online streaming videos are a convenient and cost effective way to raise the bar in any organization.

How Good Intentions Become Bad Decisions

Friday, June 14th, 2013

The reasons listed below are excuses we all use for not speaking out when we have concerns about a decision— concerns that can range from slight uncertainty to strong objection. Failing to speak out, however, prevents the group from hearing our true beliefs. Bad decisions are often made because of the “inaccurate data” groups receive from individuals who withhold their honest feedback. (more…)

Just One Thing

Saturday, May 25th, 2013

“If you think you are too small to make a difference, try sleeping with a mosquito.”

“The secret to the big is the small.”

The first quote is an old African proverb; the second is from our training resource Ordinary People, Extraordinary Results.  Understanding them can help create a significant shift in perspective for anyone who feels limited in their ability to have a real impact or to demonstrate true leadership.

Combine that shift in perspective with these three questions, and you have a powerful (yet simple) approach to creating change, one small step at a time. (more…)

What Do We Do Now? Multi-application Case Study

Thursday, May 2nd, 2013

Team Building TrainingInstruct participants to read the case study on the Handout, then to work with a partner for 2-3 minutes to generate ideas related to the questions. After giving them a period of time complete the questions, ask for brief suggestions for a course of action, allowing at least one response to be offered by each partner-pair.

Customize the handout below with the various questions provided, according to your training topic (communication, leadership, teamwork, problem-solving, etc.). (more…)

The One Thing that Changes Everything

Tuesday, April 30th, 2013

Both customers and employees need to feel that they can trust an organization’s leadership to make sound decisions, communicate clearly, and respond swiftly and appropriately to challenges and opportunities.  Leadership carries many responsibilities, and the first and foremost of these responsibilities is trustworthiness.  When trust breaks down, customers leave and employees disengage.

It’s commonly thought that once trust has been lost, it cannot be regained.  Fortunately, that’s not true.  These three steps can help increase trust in your organization, no matter where you and your leadership are on the relative scale of trustworthiness. (more…)


 

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