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Archive for the ‘Leadership’ Category

Conquer Team Dysfunction

Monday, August 12th, 2013

Learning to Deal with a Dysfunctional TeamLike it or not, all teams are potentially dysfunctional. This is inevitable because they are made up of fallible, imperfect human beings. From the basketball court to the executive suite, politics and confusion are more the rule than the exception. However, facing dysfunction and focusing on teamwork is particularly critical at the top of an organization because the executive team sets the tone for how all employees work with one another.

A former client, the founder of a billion dollar company, best expressed the power of teamwork when he once told me, “If you could get all the people in the organization rowing in the same direction, you could dominate any industry, in any market, against any  competition, at any time.”

Whenever I repeat this adage to a group of leaders, they immediately nod their heads, but in a desperate sort of way. They seem to grasp the truth of it while simultaneously surrendering to the impossibility of actually making it happen.

Fortunately, there is hope. Counter to conventional wisdom, the causes of dysfunction are both identifiable and curable. However, they don’t die easily. Making a team functional and cohesive requires levels of courage and discipline that many groups cannot seem to muster. (more…)

Making the Impossible POSSIBLE

Thursday, July 18th, 2013

Business people meeting in the officeBig goals and big challenges often feel overwhelming simply because they’re so big.

They can also feel overwhelming if we’re uninspired by the potential outcome.  When we’re not intrigued by what might happen, we’re not engaged – and when we’re not engaged, finding solutions and doing what it takes to create success is very hard work. (more…)

Communication Training

Monday, July 15th, 2013

Communication is a key to success in many areas of life, especially in businesses and  organizations. Clear communication ensures thatCommunication Training in the Officeyou are on the same page with employees, colleagues and clients. It breeds productivity and success whereas poor communication shuts these down.

Miscommunication, or lack of any communication at all, hurts organizations and business practices much more than people realize. It can lead to many things such as disorganization, confusion, and inefficiency, just to name a few. If no one knows what is expected of them, or how to go about accomplishing it, problems are bound to run rampant. Luckily people can easily learn how to be more efficient communicators and why it is so important to do so. (more…)

Why Video Training?

Sunday, June 23rd, 2013

Learning By VideoWhat happens when managers can’t do what’s required of them? The answer isn’t pretty and only leads to failure for everyone within an organization. Training is an essential factor for success. Many people underestimate the importance of training or see the cost as prohibitive.

Hiring professional speakers simply isn’t in the budget for everyone, after the cost of transportation and fees the price can be exorbitant. This is where video and online training excels. It teaches the same skills and utilizes the same techniques that professional speakers do at a fraction of the price. Training DVDs and online streaming videos are a convenient and cost effective way to raise the bar in any organization.

How Good Intentions Become Bad Decisions

Friday, June 14th, 2013

The reasons listed below are excuses we all use for not speaking out when we have concerns about a decision— concerns that can range from slight uncertainty to strong objection. Failing to speak out, however, prevents the group from hearing our true beliefs. Bad decisions are often made because of the “inaccurate data” groups receive from individuals who withhold their honest feedback. (more…)

Just One Thing

Saturday, May 25th, 2013

“If you think you are too small to make a difference, try sleeping with a mosquito.”

“The secret to the big is the small.”

The first quote is an old African proverb; the second is from our training resource Ordinary People, Extraordinary Results.  Understanding them can help create a significant shift in perspective for anyone who feels limited in their ability to have a real impact or to demonstrate true leadership.

Combine that shift in perspective with these three questions, and you have a powerful (yet simple) approach to creating change, one small step at a time. (more…)

What Do We Do Now? Multi-application Case Study

Thursday, May 2nd, 2013

Team Building TrainingInstruct participants to read the case study on the Handout, then to work with a partner for 2-3 minutes to generate ideas related to the questions. After giving them a period of time complete the questions, ask for brief suggestions for a course of action, allowing at least one response to be offered by each partner-pair.

Customize the handout below with the various questions provided, according to your training topic (communication, leadership, teamwork, problem-solving, etc.). (more…)

The One Thing that Changes Everything

Tuesday, April 30th, 2013

Both customers and employees need to feel that they can trust an organization’s leadership to make sound decisions, communicate clearly, and respond swiftly and appropriately to challenges and opportunities.  Leadership carries many responsibilities, and the first and foremost of these responsibilities is trustworthiness.  When trust breaks down, customers leave and employees disengage.

It’s commonly thought that once trust has been lost, it cannot be regained.  Fortunately, that’s not true.  These three steps can help increase trust in your organization, no matter where you and your leadership are on the relative scale of trustworthiness. (more…)

Permission to Fail, Sir?

Monday, April 29th, 2013

Organizations whose cultures forbid failure are organizations that will become stagnant, lacking the resourcefulness and innovation necessary to succeed.

When failure isn’t an option, there’s no incentive to take even the smallest risk in trying something new.  If an employee knows he’ll be punished for failing, he’ll be careful to stay well within the boundaries of accepted practice.  And then it’s not just failure that isn’t an option; it’s any kind of change or improvement.

Obviously you don’t want to encourage wildly impractical risk-taking or invite catastrophic failure.  So how can you encourage employees to take sensible risks, learn from their mistakes, and – as the saying goes – “fail forward” into success? (more…)


 

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