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Archive for the ‘Ethics’ Category

5 Steps to Stop Workplace Harassment

Wednesday, October 7th, 2015

sexualharassment260Stopping sexual harassment in the workplace depends on clear policies and a change in an organization’s culture. Workplace harassment training is a critical part of maintaining a harassment-free environment. Stop harassment quickly and completely with these five steps.

5 Steps to Stop Workplace Harassment

  • Develop a Thorough and Legal Harassment Policy: Create or revise a section of your employee handbook to cover harassment policy. In today’s workplace, harassment prevention must go beyond sexual harassment, so create a policy that addresses all forms of harassment and discrimination. Make sure this policy is clearly stated to everyone in the organization. Clearly state the definition of harassment, the procedure for filing complaints, and that this type of misbehavior will not be tolerated.
  • Ensure Your Policy Includes Protocol for Reporting Complaints: Your policy should include a clear protocol for reporting complaints. This protocol should provide a way for employees to make a complaint that does not require them to include the offending party. This section of your policy is an ideal place to discuss why it is illegal to retaliate against anyone who files a complaint.
  • Conduct Policy Training on a Regular Basis: Conduct annual training sessions on your harassment policy as mandated by the laws of your state. Employees should end the training sessions with a clear understanding of your policy and should be comfortable with the procedure for reporting complaints. Supervisors and managers should undergo a separate training session to receive education on how to handle complaints. Video-based training is the most effective way to clarify what is (or is not) illegal behavior, ensuring everyone knows what behaviors to avoid and/or report.
  • Supplement Mandated Harassment Prevention Courses with General Training on Respect and Inclusion: Behaviors such as bullying and unconscious bias are unfortunately common in today’s workplace. While not illegal, these types of behaviors are every bit as damaging to employee morale and productivity as harassment. Providing general training on respect and inclusion helps employees and management identify these behaviors and take steps to end them.
  • Make a Cultural Change from the Top: Your organization’s leaders are a powerful tool in modeling harassment prevention best-practices. In addition to providing mandatory harassment prevention training for your manager, ask all of your organization’s leaders to commit to creating a respectful workplace.

Recommended Workplace Harassment Training Resources

Harassment Hurts: It’s Personal provides an overview of the different forms harassment can take, including race, sexual orientation, and sexual harassment. Insight is provided on the negative consequences of inappropriate behavior and tactics for speaking up about harassment are discussed.

10 Guidelines for Ethical Leadership

Monday, June 8th, 2015

If you have the responsibility of leading and influencing others, it’s important that you remain aware of the impact you have on them in the area of integrity and ethics. Employees who see ethical behavior modeled by their manager or supervisor are more likely to act in kind. Additionally, employees who rate their leader as “ethical” typically have greater job satisfaction and higher levels of commitment.Ethics 4 Everyone video

Here are 10 guidelines for ethical leadership, along with corresponding action steps to help you put the guidelines into practice: (more…)

Taking a Stand – When you Can’t Stand Confrontation

Thursday, November 20th, 2014

Some people find confrontation, disagreement, and opinionated discussion enjoyable. They thrive on the adrenaline rush and the opportunitySpeak for Ethics to prove themselves.

Other people, though, prefer to avoid conflict and confrontation, especially in the workplace.

If you’re in the latter group, when you’re faced with a situation involving your values and ethics, it can seem as if doing what’s right and good is scary and hard.

So how can you take a stand for what you believe in, without getting embroiled in confrontations?

It’s easier than you might think, because doing what’s right starts with little things: giving credit to those who deserve it; keeping commitments to yourself and others; and demonstrating what you stand for through your everyday actions. Those around you will notice. You’ll gain a reputation for integrity. People will respect your principles.

And, in the event that standing up for what you believe in does mean challenging something another person is doing or saying:

1)      Carefully prepare your thoughts.

2)      Give your feedback tactfully and respectfully.

3)      Link your feedback to outcomes the other person understands and is committed to.

4)      Focus on the most critical issues. (more…)

Training Success Story: CRM’s “Ethics 4 Everyone’’

Saturday, October 25th, 2014

Ethics Training CoursesThe ROE Report Results: A recent “Return on Expectation” (ROE) study has shown that CRM Learning’s “Ethics for Everyone” video training program exceeds customer expectations nearly 100 percent of the time. Both individuals and organizations have rated their experience as “highly satisfactory” in an independently-conducted study.

About the Video: “Ethics 4 Everyone” combines real-world situations and practical advice for anyone confronted with ethical issues at work. The training program teaches participants to apply a quick “Ethical Action Test” to various situations – and the entire video runs only 15 minutes. A bonus segment for organizational leaders is also included. (more…)

Managing Ethical Dilemmas

Thursday, August 28th, 2014

Managing Ethical Dilemmas TrainingThere’s a major project deadline coming up, and your participation in this afternoon’s meeting is crucial.  But you’re pretty sure you’ve caught the flu your kids brought home from school last week.

Do you go to work, or do you stay home?

You are under pressure to hit your monthly performance goal, a goal that – if met – would simultaneously enable your team to hit its quarterly goal. You see two options: rush a project that would let you put some numbers on the board now. Or, continue to take your time with this project, knowing that the final results will be far better if you spend more time on it…even if it means missing this month’s goal.

What do you do? Go for the short-term goal, or focus on getting better results in the long-run?

How can you choose? No matter what you do, you’ll be unhappy – and others may be unhappy with you as well.

Fortunately, there are almost always alternatives to be found – alternatives that lead to choices you can live with, instead of choices that make you miserable. (more…)

Moment of Truth

Sunday, July 6th, 2014

Employee Training - EthicsMaking an ethical decision can sometimes be a challenging process in the workplace. Given enough time, most of us are able to work through a dilemma and make the right choice. Life, however, does not have a pause button, and decisions quite often must be made quickly. What is someone who is caught in an ethical dilemma to do when a quick decision is the only option? When dealing with such a dilemma, a person is facing a “moment of truth” – a moment that can help define who the person is and who the person will become.

In a moment of truth, there are four critical questions that we must ask ourselves before we make a decision:

  1. Is it the truth?
  2. Is it fair to all?
  3. Is it free from harm?
  4. Am I proud to do it?

The illuminating video Moment of Truth  focuses on six different ethical dilemmas, some more complex than others. (more…)

Workers Satisfied With Company’s Social Responsibility Are More Engaged and Positive

Monday, May 12th, 2014

Satisfied to be Part of the Team at WorkEmployees who are satisfied with their company’s commitment to social responsibility have positive views about their employer in several other key areas – including its sense of direction, competitiveness, integrity, interest in their well-being, and employee engagement, according to a survey conducted by Sirota Survey Intelligence, specialists in attitude research.

70 percent of employees are positive about their employer’s commitment to corporate social responsibility (CSR), according to the survey of 1.6 million employees from more than 70 organizations.
Employees who have a favorable view of an organization’s corporate social responsibility commitment in such areas as environmental awareness are also positive about several factors important to its success, including:

— Senior management’s integrity

— Senior management’s inspirational sense of direction

— Organization’s competitiveness in the marketplace

— Company’s interest in employees’ well-being

— Employees’ engagement or pride in their organization

“Businesses that recognize the importance of social responsibility often have employees who tend to be more satisfied with their jobs, adopt similar values, and become more committed to achieving success within the industry,” said Douglas Klein, President of Sirota Survey Intelligence.

Integrity of Senior Management
Among employees with a positive view of their organization’s CSR commitment, 71% also rate senior management as having high integrity. When employees are negative about their employer’s CSR activities, only 21% rate senior management as having high integrity.
“Employee views of CSR are connected with a broader assessment of the character of senior leadership – meaning that management can be relied on to follow through on what they say,” said Klein. “However, leaders who are seen as incapable of following through are unlikely to be regarded as being socially responsible.”

Senior Management’s Inspirational Sense of Direction
67% of employees who are satisfied with their employer’s CSR commitment feel that senior management has a strong sense of direction. When employees are negative about their company’s CSR activities, only 18% feel senior management has a strong sense of direction.
“Effective leaders connect the dots for their employees,” said Klein. “When employees question the time or money spent on certain social initiatives or any other activities, an effective leader will demonstrate the strategic importance these programs play in supporting the interests of the business.”

Employee Engagement
86% of employees who are satisfied with their organization’s CSR commitment have high levels of engagement. When employees are negative about their employer’s CSR activities, only 37% are highly engaged.
“A sense of pride is a major driver of both morale and business results, because people want to be associated with a successful organization that has a positive image,” said Klein. “Insightful leaders recognize that strategic CSR enhances morale, and higher morale contributes to better business results.

Interest In Employees’ Well-Being
75% of employees who are satisfied with their company’s commitment to CSR feel their employer is interested in their well-being. When employees are negative about their company’s CSR commitment, only 17% say their company is interested in their well-being – the lowest finding in the study.
“Employees do not divide the moral compass of their company into one part for employees and another part for the community,” said Klein. “Their employers’ commitment to corporate social responsibility is critical in conveying that the organization acts in their best interests, and is dedicated to treating them fairly and equitably.”

Marketplace Competitiveness
82% of employees who are satisfied with their employer’s CSR commitment also feel their organization is highly competitive in the marketplace. When employees are negative about their company’s CSR activities, only 41% feel it is competitive in the marketplace.
“To employees, CSR and business success go together. Companies that enhance their reputations through CSR perform better, and generate greater employee loyalty from workers,” said Klein.

Ethics 4 Everyone

Monday, May 5th, 2014

Ethics and CommunicationEthics are an imperative part of life, especially in the workplace. Ethics are the key to organizational success; a business without strong ethical practices will encounter a multitude of problems. The informative training video Ethics 4 Everyone is a great place to start in ethics training. This versatile program teaches the two most important parts of ethics and execution; it is about knowing what is right and then doing it.

Ethicist and author Eric Harvey hosts this video and illustrates why ethics can make or break any organization. It is full of valuable tools such as an ethical action test that teaches viewers to think critically about situations in order to make the most ethical choice. It also features how to say “no” with grace and tact, managing conflict and ethical dilemmas, and how to walk the talk — acting ethically in every situation.

Viewers will come away from this video with valuable skills such as how to deal with “gray areas,” how to inspire others to act ethically, and how to deal with “conflicting rights”.

Having an ethical organization is not a luxury; it is a necessity. Make sure all employees and managers are on the same page with this effective and compelling video.

Ethics are Imperative for Success

Wednesday, August 21st, 2013

Ethics in the Workplace Training In today’s challenging work environment (demanding schedules and deadlines, fierce competition and difficult economy) it can be easy to forgo ethical decisions if they conflict with success. However, upholding ethics in every aspect of the workplace is imperative. Maintaining a high level of ethical behavior helps maintain organizational values and reputation. Lost profits can be recovered, but a ruined reputation typically cannot. Sometimes, when in the midst of an ethical dilemma, the right path isn’t always obvious. The following videos will help clear up any “gray areas” and teach employees how to uphold organizational integrity at all times.

Ethics 4 Everyone – The title speaks for itself. This powerful video provides an overview on ethics for every type of organization. Employees are encouraged to use an ethical action test when faced with tough decisions and are given tips for solving common ethical problems. (more…)


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