Unlike lost keys or extra time, excuses are all too easy to find. As convenient as they may be, however, when we make excuses for a poor result or bad decision, we hurt our chances of doing better next time. Correcting mistakes requires that we be honest with ourselves and others about what went wrong.
The act of not making excuses, taking responsibility for our actions, and learning from mistakes is what accountability is all about. Accountability is a crucial competency for employees and leaders in organizations today.
Improving accountability throughout the organization has proven time and time again to be a key factor in achieving positive results. When organizational standards are high, and employees know they are going to be held accountable, they rise to the occasion. Most people do want to be seen as accountable, they just need instruction on what accountability means and how they can incorporate these behaviors into their day-to-day work life. (more…)